Sheehy Ford - Springfield
Springfield, VA
Filter Reviews by Keyword
By Type
Showing 591 reviews
Crystal did a wonderful job, I would go back to her again. Crystal was helpful from the moment I walked in the doors. She was polite, friendly and very knowledgeable about what I needed and took a can do atti Crystal was helpful from the moment I walked in the doors. She was polite, friendly and very knowledgeable about what I needed and took a can do attitude from the start. Also, it was refreshing, as a woman, that every single person I dealt with that day was a woman. From Crystal in sales, to Sarah in finance, to Debi in service, they all worked incredibly well together and gave me the best sales experience you can have when doing this type of transaction. More
Wonderful experience. We had a Wonderful experience purchasing our new vehicles. We found the vehicles we need and you guys had the most colors choice. Thank you. We had a Wonderful experience purchasing our new vehicles. We found the vehicles we need and you guys had the most colors choice. Thank you. More
Friendly No Pressure Sales When we arrived, Maxxx was outside. He nicely greeted us, and let us know if there's anything we needed to him know and he'd be happy to help. After w When we arrived, Maxxx was outside. He nicely greeted us, and let us know if there's anything we needed to him know and he'd be happy to help. After we looked at some stuff, we went back to Maxxx and he got us set up for a test drive. After we returned, he asked what we thought and to let him know if we had any questions or wanted to see anything else. No pressure, no force, just service. I reached out to Maxxx a couple of days later with specifics of what we were looking for. He emailed me later that day with some options and available pricing. I set up a time to check out my selection, and Maxxx had the car ready for me when I got there. Another test drive, and again, no pressure. I ended up going home with the car that evening, and the whole process was easy. From trading in my vehicle to getting my loan and getting everything transferred, it was just easy and everyone I dealt with was very pleasant and easy to work with. Definitely not like the past car buying experiences I've had. Looking forward to next time! More
Positive experience Sales representative was very responsive, even after purchase, Employees were professional and courteous. Very satisfied with my used car purchase ex Sales representative was very responsive, even after purchase, Employees were professional and courteous. Very satisfied with my used car purchase experience from Sheehy Ford of Springfield. More
A Very Pleasant Car Buying Experience The team at Sheehy Ford Springfield was very professional. Their low key approach made this a very pleasant car buying experience. Crystal, Malcomb an The team at Sheehy Ford Springfield was very professional. Their low key approach made this a very pleasant car buying experience. Crystal, Malcomb and the rest of the staff were very helpful and informative and answered all of our questions completely. I would highly recommend them to friends and family. More
New Vehicle Crystal Treadway, Joe Blanco and Zach were outstanding. My lease was coming to an end, and while I had my previous car in service, I asked one of the Crystal Treadway, Joe Blanco and Zach were outstanding. My lease was coming to an end, and while I had my previous car in service, I asked one of the Service Advisors who I should go to and they suggested Crystal. Cyrstal did an awesome job of managing the entire effort, Joe was able to pull the exact car I wanted out of a hat in one day and get it ready for me. Crystal showed me the changes in how it worked from my 2016 and Zach was able to help with a minor but important deal. Overall a very positive experience including the finance department and I am sorry I do not remember the individuals name there More
Great service Crystal continues to provide great coustomer service. Keeps me informed with my car status and even gave me a full tank of gas. Great service Crystal continues to provide great coustomer service. Keeps me informed with my car status and even gave me a full tank of gas. Great service More
It was a good experience Their no haggle pricing made it a better experience that in the past. Crystal was great at finding me the truck I needed, and I felt she was honest Their no haggle pricing made it a better experience that in the past. Crystal was great at finding me the truck I needed, and I felt she was honest with me throughout the whole process. More
Continue great service Brought my care in to have the resistall care done after Va first snow storm of 2019. With only 30 min notice and no appointment Crystal said bring it Brought my care in to have the resistall care done after Va first snow storm of 2019. With only 30 min notice and no appointment Crystal said bring it in and she would take care of it. Mission completeed. I'm driving home and notice my half tank of gas was now a full tank.Again Crystal Tradway didnt say a thing to take credit she just goes the extra mile. Thanks Crystal you Rock More
Great experience buying a car with Crystal Treadway. She was attentive, helpful and followed through on everything afterwards to ensure our satisfaction. No forceful s buying a car with Crystal Treadway. She was attentive, helpful and followed through on everything afterwards to ensure our satisfaction. No forceful sales tactics. She listened to what we wanted and needed and delivered. More