Sheehy Ford Lincoln- Richmond

jessica wells Jessica wells made my service appointment a real pleasure. She is polite and professional and patient. She is a true asset to sheehy. I would highly Jessica wells made my service appointment a real pleasure. She is polite and professional and patient. She is a true asset to sheehy. I would highly recommend sheehy due to her customer service. More

Best Dealership visit Ms. Jackson was very profeccipnal and knowledgeable and either already knew the answer to my questions or was willing and quick at finding the right a Ms. Jackson was very profeccipnal and knowledgeable and either already knew the answer to my questions or was willing and quick at finding the right answer. She wasn't pushy and really put me at ease. When the timing is right, I can't wait to purchase the car of my dreams from this dealership and will use only her. More

outstanding service i had to take my car in to get my tires checked out and get some new brakes the young girl at the desk Jordan was very sweet and helpful. She took the i had to take my car in to get my tires checked out and get some new brakes the young girl at the desk Jordan was very sweet and helpful. She took the time to really listen to me and was very personable. She really made my experience great and worth the while i will definitely return. More

Sheehy services my Lexus! I only bring my Lexus to Sheehy for Service. They have done everything on it with the exception of dealer required items. The work is always without I only bring my Lexus to Sheehy for Service. They have done everything on it with the exception of dealer required items. The work is always without problems, completed on-time and CLEAN! The service adviser contact, Paul Johnson is exceptional, friendly and knowledgeable. A great alternative to utilizing my brand dealership! I have recommended others to Sheehy. More

Jimmy lance was great I have purchased many cars in my life and this was by far the best experience. Jimmy lance was great. He is very knowledgable and really seeks to get I have purchased many cars in my life and this was by far the best experience. Jimmy lance was great. He is very knowledgable and really seeks to get you what you are looking for. Not like other dealers that try to push he truly seeks to get you what you want ( a good car. Ford!) if you are looking for a ford please look for jimmy lance and you will be happy that I told you so! More

Excellent Experience I've purchased several vehicles at this dealership. I currently own three Ford vehicles and have them all serviced here. The reason I keep coming back I've purchased several vehicles at this dealership. I currently own three Ford vehicles and have them all serviced here. The reason I keep coming back is due to the service-after-the-sale experience. Jessica is the consummate professional! I don't feel like just another member of the proverbial "cattle line". Jessica always greets me with a smile and quickly and efficiently addresses any concerns I may have. The true test of "customer service" is when things don't go exactly as planned. Jessica has never disappointed. The service I have received has been nothing short of stellar. If it weren't for Jessica's outstanding commitment to customer service, I would not be particularly concerned where I went for service. Whatever you are paying her, it's not enough! She's a keeper. You've spoiled me on other dealerships and so long as I continue to receive the customer service I've grown accustomed to, you can count on my continued business. Thanks for the opportunity to share my experience(s) and please pass on my thanks to Jessica. More