Sheehy Ford Lincoln- Richmond
Richmond, VA
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Quick and painless! Chris Brooks and the team at Sheehy Ford made it a quick and painless process from the start! I found exactly what I wanted and I would recommend to Chris Brooks and the team at Sheehy Ford made it a quick and painless process from the start! I found exactly what I wanted and I would recommend to all my friends and family to buy from this dealership. Five stars to the team at Sheehy Ford! More
Excited about my new car:) As a first time buyer I was pretty excited about going through all of the steps to get a car on my own. I enjoyed working with Eric he made the proces As a first time buyer I was pretty excited about going through all of the steps to get a car on my own. I enjoyed working with Eric he made the process easy and fast. More
Great Experience I went in with my daughter and my Consultant Bobby had the vehicles waiting and cool inside with ac blowing. He also took the initiative to make a vid I went in with my daughter and my Consultant Bobby had the vehicles waiting and cool inside with ac blowing. He also took the initiative to make a video of the 2 cars that we were looking at. Great job and couldn't ask for a better gentleman. More
Couldnt be happier Bought a brand new 2016 Focus from Chris Brooks and couldnt possibly be more satisfied with both the vehicle and customer service provided by Chris. H Bought a brand new 2016 Focus from Chris Brooks and couldnt possibly be more satisfied with both the vehicle and customer service provided by Chris. He was fantastic from start to finish and i will absolutely send interested buyers his way. I also will be bringing my future business to Chris at Sheehy. Two thumbs up!! More
Great Experience We got my wife's Edge from Peter and couldn't be happier. Great overall experience and service from everyone, especially Peter. Will be back soon for We got my wife's Edge from Peter and couldn't be happier. Great overall experience and service from everyone, especially Peter. Will be back soon for another! More
Four Cars Purchased I have been in Richmond for 24 years. I have purchased 4 cars from Sheehy Ford - 3 from Dave Willoughby. Dave is awesome! If he says he is going to I have been in Richmond for 24 years. I have purchased 4 cars from Sheehy Ford - 3 from Dave Willoughby. Dave is awesome! If he says he is going to do something for you - he follows through. Dave is straight, upfront and honestly the best sales person I have ever dealt with - hence buying my last 3 cars from only him. I pass his name on every chance I get without hesitation. Anytime I have a question or issue - he is the epitome of customer service! Thanks Dave! Service Department - staff always friendly, helpful and polite! I have purchased 2 VIPs and would recommend the program to anyone purchasing a car - the service department does a great job! Finance Department -Not so good - needs a of bit work - I tried to contact the person I completed my paperwork with was not in this particular day -so I asked to speak to someone who could help me with my questions - called back 3 times - receptionist forwarded the calls each time but I could never get anyone to answer the phone - the last time I called back I was sent to a voice mail. Because of the issue trying to get through to get questions answered unfortunately "Customer Service" rating could not be 5 star...but that is the only reason. I would still purchase again from Dave! More
The way car buying SHOULD be! My husband and I came in looking to buy a new 2016 Ford Focus ST. We met with Dave who asked us what we were looking for and what our main goal with p My husband and I came in looking to buy a new 2016 Ford Focus ST. We met with Dave who asked us what we were looking for and what our main goal with purchasing this car was. He didn't waste any time, showing us the car and starting paperwork. He made sure that we got the car we wanted and met our main goal! He was very knowledgable and helpful throughout the whole experience. We never felt pressured, or that we wouldn't be able to get what we wanted. In financing we dealt with Niki, who was also extremely helpful. She made us feel very comfortable with our purchase and explained everything thoroughly for us. All in all, our experience was amazing and we will DEFINITELY be coming back for any future purchases. Dave was phenomenal and made us excited about buying a new car, as it should be!! Thank you Dave, Niki, and the entire dealership for such an awesome experience and for helping us meet our goal! More
Pete was very helpfull in getting me the right car at the ri I would recommend Peter and the dealership personal. They went above the call of duty. I felt they were very honest in dealing with me. Gave me fair t I would recommend Peter and the dealership personal. They went above the call of duty. I felt they were very honest in dealing with me. Gave me fair trade value and didn't badger me to make a deal . I have been in other dealerships that I didn't enjoy the way I was treated at all. More
Great salesman that always responds Peter Kary's sold me a Ford F150 Platinum at the Sheehy of Ford location in Richmond. I was extremely pleased with my customer service and follow up Peter Kary's sold me a Ford F150 Platinum at the Sheehy of Ford location in Richmond. I was extremely pleased with my customer service and follow up visit. Peter is a great salesperson. Love my truck too. More
Traded a 2006 super cab for a 2008 crew cab John Spencer and Jordan Fooks did a great job working with me on a trade and and reduced the on a 2008 F 150. John bent over backwards to work with me John Spencer and Jordan Fooks did a great job working with me on a trade and and reduced the on a 2008 F 150. John bent over backwards to work with me and help me get the deal done. Jordan was great to make sure the vehicle was too notch shape. More