Sheehy Ford Lincoln- Richmond

This is my second new car purchase from Sheehy Ford in Richmond, VA and the experience was great. Here's why: 1. The "name your markdown" program was fantastic. I was able to offer an amount above the Richmond, VA and the experience was great. Here's why: 1. The "name your markdown" program was fantastic. I was able to offer an amount above the invoice price for the car that I was willing to pay. This is how I like doing business. Wish it was this way all the time. 2. There was no back and forth between the sales person and the manager. One trip and the deal was done. 3. Sales person let me lead the way through the deal, from picking the car to signing the deal. He was helpful, not pushy. 4. No high pressure tactics on the "extras" like, surface treatments, extended warranties, etc. Dealer reps explained what was offered, and if I said, no thanks, then discussion was over. 5. Entire visit from picking car to signing deal only took about 4 hours. That included a test drive. Longest wait was for them to wash car and get it ready for us to drive off the lot. More

William is a very nice man. He was helpful but not pushy and that was great. I will definetly recommend him to my F&F. and that was great. I will definetly recommend him to my F&F. More

I had an incredible experience buying my first car, in my name only. Josh was amazing. He gave me the courage to do the online finance app and called me as soon as I was approved. The experience was so easy name only. Josh was amazing. He gave me the courage to do the online finance app and called me as soon as I was approved. The experience was so easy and he made it very painless for me. There was a slight hiccup in the delivery of the car, but Josh made sure that it was delivered to me the day we agreed upon and made sure it was cleaned up and ready to go. He went outside with me at night to show me all of the features and make sure that I understood how to drive the car and that I was comfortable with the car. He even set up my blue tooth application for me. It helped that I knew what kind of car I wanted, but he was honest about the car and the safety of the vehicle. I do not feel like I was taken advantage of at all. He did a wonderful job and I would and will recommend anyone to him and to your dealership to purchase a vehicle. Roger was also amazing. He got me approved for a loan that is within my budget and he was able to get my interest rate decreased as he promised he would do. He made the process very painless, as he was prepared with all of the documents for me to sign as soon as I walked in the store. Paula Davidson More

I went to Sheehy Ford because I saw a new 2012 Ford Escape online that I liked. When I arrived I was met by Mr. William Goin and he proceeded in trying to locate the vehicle that I observed online. W Escape online that I liked. When I arrived I was met by Mr. William Goin and he proceeded in trying to locate the vehicle that I observed online. We found the vehicle by the stock number but it was a different color. He immediately went to find the vehicle that I wanted, not trying to talk me into another color and he was able to locate the exact vehicle that I wanted. He answered all the questions I had and provided additional information on the vehicle. After receiving the vehicle, he followed up with emails and a phone call to ensure that everything was satisfactory with the vehicle I had purchased. I had never recived this type of service in the past when buying a vehicle and I would reccommend this dealership and sales rep to anyone that I know who is interested in buying a new Ford. More

Chris came out to meet us as soon as we pulled up and began asking us questions to see what we were looking for. He was very helpful and made us feel at ease to shop. Letting us ask questions went a lo began asking us questions to see what we were looking for. He was very helpful and made us feel at ease to shop. Letting us ask questions went a long way and if he didn't know the answer immediately, he got the answer. He was very knowledgeable about the car and by letting us drive it and telling us the special features gave us the confidence we needed to make a decision. Chris was not at all overbearing and was friendly and easy to talk to. He told us about all the options on the car, warranties and had the other ladies talk to us and set us up with the warranties. We hope to stay in touch with Chris for future opportunities for car buying as we tend to drive our cars for a long time, but are reaching that point of replacement soon. We look forward to a long term relationship with your service department for our normal maitenance, etc. as well. Overall, our experience with your dealership has been great. More

Peter was helpful and considerate and he is making arrangements for the undercoat of my car which is yet to be done as of December 1, 2011 but I am sure he will make the arrangements when the product arrangements for the undercoat of my car which is yet to be done as of December 1, 2011 but I am sure he will make the arrangements when the product arrives. More

Nathan Bonds answered all my questions quickly and correctly about the vehicle so when I arrived there were no surprises. Josh Shepard was easy to work with and made my wife and myself feel like va correctly about the vehicle so when I arrived there were no surprises. Josh Shepard was easy to work with and made my wife and myself feel like valued customers from the time we walked in the door until we left. Joe and the people who detailed the truck made an 8 year old vehicle look, feel, and smell like it was new off the showroom floor. This all started because the truck was listed on the internet site with a fair price. I like the dealership policies like always having 2 keys with a used vehicle. The most important was the standard 2 month 2000 mile warranty on the engine and transmission which gives me the time to have my personal and independent mechanic check over the vehicle. More

Josh and Matt in the Internet Department were outstanding. It took trading for the 2012 Explorer with another dealership in New Jersey to get the exact vehicle we wanted. They had the vehicle del outstanding. It took trading for the 2012 Explorer with another dealership in New Jersey to get the exact vehicle we wanted. They had the vehicle delivered on the date they told us and ready to go when we arrived to pick it up. Matt walked us through how to use the Ford Touch system and spent the time to answer our questions. My wife and I couldn't be happier with the service and time Sheehy Ford extended to us during our purchase. If you want to be treated like a VIP and get a great price....visit SHEEHY FORD and ask for Matt or Josh!!!! More

When I, came into your dealership for the first time ever I,was welcomed by your rececp. at the entrance. Recep. was very nice and offered her help. I, asked for a salesperson and promptly was referred to Le I,was welcomed by your rececp. at the entrance. Recep. was very nice and offered her help. I, asked for a salesperson and promptly was referred to Lee New. The reception by Lee, was friendly and courteous. VERY PROFESSIONAL. I, explained to Lee that I did not need a sales pitch nor info on vechile. what I, wanted was a bottom line figure on the trade difference between a specfic MKX Hybird and my car. We did some dealing and established a difference and contract was signed and vechile was delivered 2 days later per my request. No pressure. Pleasure working with Lee. Would recomend him to a friend. Thanks More

The experience here at the dealership was very good,from sales to financing,things went better than i expected,specificately the financing due to just completing a bankrupcy,and Matt Love was very helpful sales to financing,things went better than i expected,specificately the financing due to just completing a bankrupcy,and Matt Love was very helpful in answering all of our question and in making our purchase as prompt and comfortable as possible. Thank You Bernard Watkins More