Sheehy Ford Lincoln- Richmond

Both Nathan Bonds (sales) and Jordan (finance) provided superior customer support. Nathan was very responsive to my internet request providing me with enough information to make an informed decision at ho superior customer support. Nathan was very responsive to my internet request providing me with enough information to make an informed decision at home. Once I met with Nathan in the dealership he was extremely attentive and provided great explanations of the models and features for the Ford Fusion we were considering. He is very knowledgeable about the automobiles, financing and service options. Jordan was a pleasure to work with in finalizing the sale. Overall a very satisfying experience. More

Considered buying a used Ford Escape for over a year and test drove a lot, but never pulled the trigger. I kept up my e-mail relationship with Matt Love of the internet team. Had a very specific car in mi test drove a lot, but never pulled the trigger. I kept up my e-mail relationship with Matt Love of the internet team. Had a very specific car in mind, but while checking Sheehy inventory found one close. They had not called because it was not the interior color we had requested which I think is considerate. It took a few days to match up my family's schedule and get the car requiring some late evening appointments and after closing scheduling which we appreciated. The car was a fair price considering the mileage and condition and since I had been looking for a while did not need to haggle over it. My experience with each employee was positive and made the purchase a good experience for me and my wife. More

I was very impressed with our salesman Eric Anderson. I had been to two other Ford dealerships in the area and was given the run around. Eric was very efficient and found me the Explorer that I was lookin had been to two other Ford dealerships in the area and was given the run around. Eric was very efficient and found me the Explorer that I was looking for before I left! He did not push me and was patient with us through the whole process. I would highly recommend him to any of my friends and family that are looking to buy a new vehicle. More

Aaron really took the time to listen to what me and my wife wanted in a vehicle and then found one with everything that we wanted. He never tried to get us in a vehicle that did not meet our needs. Also wife wanted in a vehicle and then found one with everything that we wanted. He never tried to get us in a vehicle that did not meet our needs. Also,he never made us feel that we were pressured into buying a vehicle. Once we found the vehicle that met our needs he worked with the other staff a Sheehy to finalize the deal. I would highly recommend them to friends and family. It was nice to see a change from the normal car buying experience. Thanks again. More

I went to the dealership on a Sunday and received great service. My sales person was Ardie @ the Richmond dealershio on Midlothian Tnpk. I was treated like I was the only person there and he spent tons of service. My sales person was Ardie @ the Richmond dealershio on Midlothian Tnpk. I was treated like I was the only person there and he spent tons of time with me test driving and trying to pick out the car I wanted. The Business office even got me a better rate financing through Frod instead of my credit union. More

I search for a Fiesta for my daugther. Ryan came up with a used SEL model and that was the one. Ryan and Chris both had the car brought from the Springfield, va. location when I ask. On the first test drive a used SEL model and that was the one. Ryan and Chris both had the car brought from the Springfield, va. location when I ask. On the first test drive Chris greeted us and got us going quickly. We signed the papers (a little lengthy process) but it should be expected. We had a list of things needed to be fixed or looked into and those items where taken care of in a prompt manner and I was able to please a very impatient teenager. The only criticism to be given is that the car was offered on the lot and thru out the Sheehy family in the conditon the car was in. When we opened the rear doors the first thing is the door mouldings had come lose and dangled plus some paint dings. I feel the dealership in Springfield. Va. should have never plced it on their lot for sale nor should have they brought it down to the Richmond location without fixes or warning of these issues. That does not say alot for that location and it seemed to be am embarrasment to the Richmond dealership. More

William was awesome to work with. He gave me a great deal on my new Ford Flex and the whole process was complete in a couple of hours (test drive to financing). I will definitely go back when I need another on my new Ford Flex and the whole process was complete in a couple of hours (test drive to financing). I will definitely go back when I need another car...and I will definitely ask for William! More

Josh made the entire buying process fast & easy, he was friendly, personnable,extremely knowledgeable of the product. We found the price to be very reasonable. We will be very happy to recommend S was friendly, personnable,extremely knowledgeable of the product. We found the price to be very reasonable. We will be very happy to recommend Sheehy Ford Lincoln Mercury to all our friends and family. More

I would like to say that we had a great car buying experience with Sheehy Ford/Lincoln. First I would like to say that we found our purchase online. The vehicle fit every feature that we were looking experience with Sheehy Ford/Lincoln. First I would like to say that we found our purchase online. The vehicle fit every feature that we were looking for and the price was unbelievable. We drove approximately 2 1/2 hours to the dealership and we found the vehicle and the service to be more than we expected. The sales person was very knowledgeable about the vehicle and the purchase was a very quick and smooth process. I would highly recommend any one who is looking for a vehicle to please consider any of the Sheehy dealerships. More

H.C Thompson and Jordan Fooks were both very friendly. They crunched numbers until they made sure we were satisfied with our purchase. There was one oversight and that is being corrected. Will definantly They crunched numbers until they made sure we were satisfied with our purchase. There was one oversight and that is being corrected. Will definantly recommend both. More