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Sheehy Ford Lincoln- Richmond

Richmond, VA

4.3
1,554 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,554 reviews

July 21, 2012

I REALLY love the fact you can go on line, do your research, look at cars, new and used and make an informed decision on exactly what you want and need. I did that with Sheehy Ford! When I contacted More

by jwarrick0305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Dillon, Nathan Bonds
Jul 23, 2012 -

Sheehy Ford Lincoln- Richmond responded

Jane! Wow thank you and congratulations on getting exactly the car you wanted! Convenience is everything, especially when buying a car and we couldn't be more proud of Jared and Nathan for having everything ready and rearing to go for you! We are thrilled that you enjoyed your experience and we absolutely look forward to the opportunity to serve you again! Thank you again! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

July 19, 2012

We purchased our first new car from Josh Shepard in May 2011 and was extremely impressed with our service. Our car was hit head on and totaled in October 2011. We came back to Josh and he found us the e More

by MLClayton4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 19, 2012 -

Sheehy Ford Lincoln- Richmond responded

Thank you so much for this great review! An accident like that is a scary situation to be in and we are so happy that our staff was there right behind you to help get you back on your feet! We truly appreciate your loyalty and we thank Josh and Matt for everything that they do! Thank you so much again and we look forward to servicing you in the future. Follow us on Twitter and like us on Facebook for the latest deals! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

July 12, 2012

When I had came to this dealership I had already had in mind what I wanted. Aaron did his best to provide me with exactly what I wanted. They provided me with the best deal and options. I couldn't be ha More

by bluefirestorm7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Parsons
Jul 13, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hello and thank you for such kind words! We couldn't be happier that Aaron was able to get you exactly what you were looking for. We understand buying a car is a big purchase, and we believe everyone should be completely happy with that purchase. We thank you again and make sure to follow us on Twitter and like us on Facebook to catch exclusive deals! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

July 11, 2012

First time experience was horrible. The wash job was very spotted.Grease prints in the head liner.Property was stolen from the inside the center console. More

by 84ryan84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Manager
July 10, 2012

Our salesman was very pleasant and helped us get the best deal possible on a beautiful vehicle. The whole process was made smooth and simple. Would ask for him again at next purchase! More

by bellarn94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Karys
Jul 11, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hello and thank you for this great review! Peter Karys is a great asset to our team and we sincerely appreciate him giving you the quality service you deserve. Congratulations on your new purchase and we look forward to the opportunity to serve you again. Make sure to like us on Facebook and Follow us on Twitter to catch the latest service specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

July 07, 2012

Low key, no pressure sales approach. Mr. Karys answered questions and arranged demo of each car we asked about. We took test drives in both vehicles we had interest in. He arranged for an out of town veh More

by Richard Harrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Karys
Jul 09, 2012 -

Sheehy Ford Lincoln- Richmond responded

Richard, Thank you and congratulations on your new purchase! We are very pleased that Peter Karys was so helpful and able to give you the detailed and immediate attention you deserve. We truly value our customers and we thank our wonderful staff for being so attentive. Make sure to like us on Facebook and follow us on Twitter for monthly specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

July 03, 2012

Matt Love did an oustanding job listening to our needs and understanding what we wanted to accomplish. He was honest aand trusting which put my wife and I at ease! He made the buying process a wonderful More

by jjohns40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 03, 2012 -

Sheehy Ford Lincoln- Richmond responded

Hello and thank you for your incredibly kind words. Car shopping can become hectic and we wholeheartedly appreciate Matt's ability to give both you and your wife peace of mind, in which we believe should be present in every car shopping experience. Enjoy your new car and be sure to follow u son Facebook and Twitter for monthly specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

July 03, 2012

I have emailed the corporate office twice to complain about the non existent Costco pre owned program that they say are a part of. NO ONE FROM CORPORATE has even called me. It appears that it all about t More

by zuman
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan Fooks
July 02, 2012

I gave Sheehy Ford all 5's because their services were wonderful. They gave me a great deal and a wonderful car for a 2012 Ford Fusion. I love my new car. I have to say that Terrence was absolutely nothin More

by hodgesb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrence Waller
Jul 02, 2012 -

Sheehy Ford Lincoln- Richmond responded

Congratulations to you on your brand new 2012 Ford Fusion! We know car shopping can be stressful and we try very hard to eliminate that stress 100%. You should always feel comfortable when making a car purchase and we truly value Terrence for providing that comfort and respect you deserve. Thank you again and we look forward to the opportunity to service you in the future. Follow us on Facebook and Twitter for exclusive deals! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

July 01, 2012

Excellent buying experience, purchased two new 2012 Ford Escapes, traded in two vehicles. Found the exact vehicles we needed. Provided the best pricing in Virginia that's why I chose them after working with More

by Deal Hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 02, 2012 -

Sheehy Ford Lincoln- Richmond responded

Congratulations on not only one car, but two brand new cars! That is very exciting news and we're thrilled that it was our very own Matt Love who was able to give you the ultimate car shopping experience. Enjoy your brand new 2012 Ford Escapes and be sure to follow us on Facebook and Twitter to catch the latest service specials! Sincerely, Sheehy Ford Lincoln Mercury - Richmond

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