Sheehy Ford Lincoln- Richmond
Richmond, VA
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The sales team was excellent. They were friendly, courteous, and professional. They went above and beyond all other dealerships I have visited. Not only did their wonderful service assist with this p courteous, and professional. They went above and beyond all other dealerships I have visited. Not only did their wonderful service assist with this purchase, but made me a Sheehy customer for life! More
My husband and I decided to splurge and purchase a Mustang convertable. We had rented a 2012 coupe in lava red metallic and loved the color. I searched on the internet and found a 2012 convertable in Mustang convertable. We had rented a 2012 coupe in lava red metallic and loved the color. I searched on the internet and found a 2012 convertable in lava red at Sheehy in Richmond for a very good price. Aaron and Nathan were great to work with. They answered all our questions, we were a little apprehensive about purchasing a car online. We talked to Aaron for the first time on Saturday afternoon and the car was in our driveway in NJ on Wednesday. Awesome service and we love our new car!!! More
Josh did an excellent job helping me find the right truck. He was patient and extremely professional.Jordan went the extra mile to put the deal together. I drove two hours to get to the Sheehy dealersh truck. He was patient and extremely professional.Jordan went the extra mile to put the deal together. I drove two hours to get to the Sheehy dealership and it was well worth the trip. I love my new F-150 It is the nicest truck i have ever owned More
Both Matt Miller and Randall Plummer were very professional and friendly. From the time I visited the lot, I was very impressed with the mannerism from them both. I didn't have to wait long and professional and friendly. From the time I visited the lot, I was very impressed with the mannerism from them both. I didn't have to wait long and am very pleased with the purchase. More
This is a bad place to buy a vehicle. here is what happened to me. This man Corey - a sales manager, would not work with me whatsoever and stated that they were just like CarMax, and would not explain happened to me. This man Corey - a sales manager, would not work with me whatsoever and stated that they were just like CarMax, and would not explain or talk about deals or negotiate anything (price, trade in value, financing. I tried to explain that this was only typical of CarMax, and I thought I was at Sheehy Ford. Upon several exchanges, this Corey - Sheehy Ford Sales Manager called me "snide" and then would not allow me to finish questions and statements I had. This experience was awful and I will never go here for any cars, nor recommend to friends, family, coworkers, etc etc... I suggest this place be avoided, unless you, as a customer, like to be treated like garbage. In case anyone from this business even cares about what happened, I was approved by a better car dealership for $24,000.00 credit, bought a very nice car, so good job at losing a significant sale due to poor manners, service, and insulting customers as was explained above. More
My spouse and I walked around the lot for about 20 minutes and not one salesman approached us. We loved that we were able to look at the available vehicles and discuss them with no pressure from a "sh minutes and not one salesman approached us. We loved that we were able to look at the available vehicles and discuss them with no pressure from a "shark" hunting us down! We had been looking at new vehicles for about 2 months, but still had not decided if we wanted a crossover, SUV or truck so this was perfect for us. We spent about 5 days working with our salesman William as we researched even further the specific truck we wanted and William took the time to discuss the differences in the numerous F-150 models, as we had never owned a Ford truck. William emailed us when a truck that seemed to match what we were looking for was received into inventory. We were able to take the truck home for that night and really get the feel of driving it on the roads we actually drive daily; much better than a few miles up the road! First Ford, first experience with Sheehy and overall, a great experience. We will definitely recommend to others! More
Had been thinking of a new truck for a while and looking at inventory on lot occassionally. Had not been looking at prices until I finally decided to buy a new truck. Was very pleased with Sheehy Ford and h at inventory on lot occassionally. Had not been looking at prices until I finally decided to buy a new truck. Was very pleased with Sheehy Ford and how the transaction was handled and have a very good good feeling about the final deal and what I was able to purchase More
Josh Shepard was fantastic. I worked with dealerships in DC [(Koons in Falls Church and Baltimore etc), Ted Britt, Oursman, DARCARS), Richmond (Richmond Ford), Staunton, and Hampton Roads (Hall, Bowditch, B DC [(Koons in Falls Church and Baltimore etc), Ted Britt, Oursman, DARCARS), Richmond (Richmond Ford), Staunton, and Hampton Roads (Hall, Bowditch, Beach Ford, and Wynne) and Josh was more responsive, knowledgeable, and provided better customer service than any of your competitors. He is obviously a very capable employee and should be challenged with greater responsibilities within the company. More
Rex made all the difference in the decision to purchase a new Explorer from Sheehy Ford. Our interest in a very specific vehicle configuration and price was not a deterrent to him - he was able to work with new Explorer from Sheehy Ford. Our interest in a very specific vehicle configuration and price was not a deterrent to him - he was able to work with us through both phone and email - one of the better vehicle purchase negotiations I have had with any dealer. More
I was warned not to buy from here, but we did it anyways. Other than the high price on used vehicle and all the nonsense fees overall experience and financing available was good. I hope to continue to get go Other than the high price on used vehicle and all the nonsense fees overall experience and financing available was good. I hope to continue to get good to great experience for the next 5 years being VIP and extra service plans. Thank you for all your help , so far I am happy With service More