Sheehy Ford Lincoln- Richmond
Richmond, VA
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We were very pleased with our Sheehy buying experience. Rex Dix provided one of the most comprehensive and helpful vehicle overviews I have ever received. The negotiation went smoothly with clear pricing Rex Dix provided one of the most comprehensive and helpful vehicle overviews I have ever received. The negotiation went smoothly with clear pricing and options. We were pleased with the deal we received. Once the sale was complete, Rex also provided very helpful on the spot training to help us set up the vehicle's electronics and take advantage of its many features. We will recommend Sheehy to friends. On a related note, we are loyal Ford owners and its amazing that the company continues to raise it game with excellent products. More
The Sheehy Richmond was experience was OUTSTANDING! We visited three other dealerships (Purvis, Waldorf Ford, and Battlefield) and didn't receive nearly as much assistance and presonal attention that Sh visited three other dealerships (Purvis, Waldorf Ford, and Battlefield) and didn't receive nearly as much assistance and presonal attention that Sheehy provided. The final deal that we agreed to was (again) OUTSTANDING. More
didnt give what my trade was worth. i had bought from them berfor. then wanted me to pay to have it undercoated. they wanted all this done after you brought the car . them berfor. then wanted me to pay to have it undercoated. they wanted all this done after you brought the car . More
This was by far the best price after looking for months for this particular color for my daughter. They meet me at the airport sign papers and we where back home within a couple of hours. Only 20 minites s for this particular color for my daughter. They meet me at the airport sign papers and we where back home within a couple of hours. Only 20 minites signing papers etc. This is how a dealership should work !!! Great customer Service Thanks Josh!!! More
My daughter and myself looked at two Ford dealerships, also Hyundai. After meeting Matt and getting very common sense answers wiht no uncomfortable questions.We felt very clear about dealing wiht Shehy Fo also Hyundai. After meeting Matt and getting very common sense answers wiht no uncomfortable questions.We felt very clear about dealing wiht Shehy Ford. Everthing we discussed was answered and there was no pressure to buy. The experience was wonderful for my daughter as this was her first time buying a new car. More
For the first time in years My wife and I decided to buy an American made car. I really wanted to buy a ford product due to the fact that they stood on their own and did not take government bail out money. an American made car. I really wanted to buy a ford product due to the fact that they stood on their own and did not take government bail out money. After searching on line the fords were fine but comming out of a Lexus we were looking for a little more in the way of amenities . That's when I came across the Sheehy Lincoln web site. The MKX seemed to match up well against our Lexus. I sent in an on line inquiry and Aaron Parsons promptly responded buy phone and e-mail. I had the discounted price and an appointment set within a few hours. Upon arrival we were greeted by name by Aaron and immediately taken to the vehicle we had inquired about. After a through demonstration we were given the keys and told to take our time by ourselves test driving the Lincoln . During the test drive our trade was appraised and upon our return we were given a written trade estimate. All numbers were in line with my expectations due to my on line research . A true surprise came when we were given an additional $1,000. Discount offered by Lincoln for trading in a competitors luxury vehicle . I am glad we bought American and glad it was a local dealer that made it a great experience . Ed McNamara More
I have to say that this was the easiest and fasted car buying experience I have ever had. Josh listened to what we wanted and made it happen. Since we were from out of town it was done quickly and profe buying experience I have ever had. Josh listened to what we wanted and made it happen. Since we were from out of town it was done quickly and professionally. Paperwork with Nathan was also fast and easy. We would definitely drive the three hours again to buy another car. Your dealership was awesome. Your employees should be commended. More
Over the years I have bought a few cars from dealerships Over the years I have bought a few cars from dealerships and it has always been a painful and frustrating experience! I walk into Sheehy thinking it Over the years I have bought a few cars from dealerships and it has always been a painful and frustrating experience! I walk into Sheehy thinking it would be no different this time but man was I wrong! Josh Shepard and Matt Love were very personable,knowledgeable and customer service oriented! My car buying experience was a pleasant one! I found this car online and called them to see when I could look at it and was told that the car was at the Sheehy dealership in Maryland but they could get it down here for me to look at the next day and they did! After looking at the car I had a few concerns about the paint in a few areas. Josh told they would fix these problems and they did! The detail shop did an amazing job of getting my 2011 Ford Taurus looking as clean as a brand new car! I got the exact car I wanted at the price I wanted and service that is second to none! I hope I don't need to buy another car for quite some time but I assure you when I do need another car Sheehy Ford in Richmond Va. is where I will go! Once again Josh and Matt thanks for making my car buying experience a pleasant one! More
I purchased my third vehicle from Sheehy this week (four if you count the one I bought from the predecessor Dick Strauss). This by far was the most stressful of all four purchases. I have bad credit, I know if you count the one I bought from the predecessor Dick Strauss). This by far was the most stressful of all four purchases. I have bad credit, I know this, so finding a car I could afford for the payment I was allowed by the lender didn't seem like a big problem and it was not. Finance put through numbers based on car on the lot, but I didn't like that one. Another vehicle was found on Thursday and brought in from another dealership on Friday. I went in Friday to test drive and I said I would take it. I was told to go see the finance guy and he basically said he knew nothing of my loan and the banks were closed by then, but he would work on it Saturday. I said that was fine and I will be back on Sunday at noon, because I had to go out of town on Saturday. I got there Sunday at noon and was told that they were too busy on Saturday to work on my loan, but I can take the vehicle overnight. I said I would be back on Monday after work. I was called Monday and told everything was good to go when I get there. When I get there, the finance guy asked my why I keep changing vehicles, can I put down more money and that lender is requiring me to buy a warranty. I said picked out this vehicle Friday, and it was the only one, I didn't switch vehicles. I said upfront how much money I was putting down, and no I don't want a warranty. To me this is not "go to go" as I expected everything to be done. Finance guy did not have my loan worked out, and was working on it while I was sitting there waiting. He said we can sign the papers, and he would work it out on Tuesday. I worried all day Tuesday if my loan was even approved and if I should be planning on bring vehicle back. I heard nothing from Sheehy except the marketing emails. I finally got a call from my insurance agent, requesting the correct VIN number because she was given the wrong one to process my insurance. So, I am guessing my loan is approved and the vehicle is mine. I love my new (used) vehicle, but not this buying experience, it was way too stressful. May or may not purchase my next vehicle from there. (Rex did a great job in finding the vehicle, but was out of town for the weekend). More
I was looking for a new or used car a Honda or Ford. Loved both Honda sport coupe and Ford mustang equally.... what made my final decision on which to buy???? It came down to Sheehy, Peter and Jordan Loved both Honda sport coupe and Ford mustang equally.... what made my final decision on which to buy???? It came down to Sheehy, Peter and Jordan giving Excellent Customer service!! I look forward to continuing to work with sheehy for many years to come! Thanks again!! Brian Wilkerson-Cobb Midlothian, VA. More