Sheehy Ford Lincoln- Richmond
Richmond, VA
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Matt, Nathan, and John made what is normally a painful experience (i.e. buying a car!) a pleasant one. They were very professional and worked with us to meet our needs. I have worked with many dealers o experience (i.e. buying a car!) a pleasant one. They were very professional and worked with us to meet our needs. I have worked with many dealers over the years and Sheehy is the best - I don't live very close by either, but the experience made the drive very worthwhile. Thanks guys! More
Rex and Sheehy were awesome. They were friendly and knowledgeable. We felt the whole time that we were being updated and we mattered. Everything was explained to us. You guys did an amazing job with t knowledgeable. We felt the whole time that we were being updated and we mattered. Everything was explained to us. You guys did an amazing job with the pricing of the car. Rex made sure that we left knowing everything about the car. We were there until 8:30. He stayed the entire time and even invited me back to explain further about the car. I am amazed at my first car buying experiance. More
We weren't sure how well we would be treated when we were considering a used car at a Ford dealership. We thought we would encounter a salesperson who was going to be extra pushy and squeeze as much money ou considering a used car at a Ford dealership. We thought we would encounter a salesperson who was going to be extra pushy and squeeze as much money out of us as possible. That's what we have experienced in the past at other places. I can honestly say the folks at Sheehy Ford in Midlothian were Excellent! Matt Miller was a great person to work with. Matt was extremely friendly, informative, and we never felt he was going to cheat us out of a deal. In fact, he helped us out with a lot of questions we had from our first e-mail contact to our in-person meet. I was truly impressed with not only Matt, but also other members of the Sheehy team when it came to the buying process. We had dealt with some places in the past that would not fight to get us that lower interest rate, or find a way to help us get a decent warranty for a young family on a tight budget. I felt like Matt and the entire Sheehy team understood us when we said what type of budget we had to work with. The Sheehy team also found a great way of trying to push the maximum amount of services to keep the vehicle we were buying safer, and without trying to harass us to pay more. Phil Kuzniar was also great at trying to get us the maximum warranty, but he also pushed to find some of the lowest interest rates around. He really made sure we stayed within the budget we wanted to keep the monthly payments reasonable for us. Usually buying items like cars, houses can be a stressful time. Folks like Matt Miller and Phil Kuzniar made the process stress-free. We also felt good knowing that we were not just going to buy the truck from them, but we were also going to trust the Sheehy team to help maintain our truck in the future. The next time we purchase a vehicle, we are going to make it a priority to go Sheehy Ford in Midlothian first before we make a final decision. More
We came in to the dealership and immediately was approached by Rex Dix with a friendly smile and polite welcome. He offered his services and we started on our journey for a car. He listened and care approached by Rex Dix with a friendly smile and polite welcome. He offered his services and we started on our journey for a car. He listened and cared about my request and delivered. I got what I wanted all away around. The dealership hah what I wanted and Rex was so helpful and let me know that if I needed anything that he would be of service. He explained all the car gadgets and would be available anytime in the future for his help. I am very happy with my experience at Sheehy Ford on Midlothian and would recommend to all my friends and I will go back with full confidence in them. Thank you for a great experienc and a great CAR!! More
Terence made the car buying experience quick and easy. The dealership was clean and nice with a good selection of cars to look at. The finance manager made the whole paperwork issue as easy as he could. The dealership was clean and nice with a good selection of cars to look at. The finance manager made the whole paperwork issue as easy as he could. More
I also worked with Steve's trainee ( It was his last day of training ) They were both Outstanding to work with. Would highly suggest them to anyone and everyone ! Terry Phillips of training ) They were both Outstanding to work with. Would highly suggest them to anyone and everyone ! Terry Phillips More
Did not really care for Corey Record (used car manager)bad attitude. Jimmy Lance was the best and gave me 100% satifaction regarding customer service. manager)bad attitude. Jimmy Lance was the best and gave me 100% satifaction regarding customer service. More
Just as I like it make a good deal on a car and no run around. Honest people, and easy to work with. My time is very valuble to me and I don't like to take 3 hours to buy a car. I know what I wanted an around. Honest people, and easy to work with. My time is very valuble to me and I don't like to take 3 hours to buy a car. I know what I wanted and they went and got the car for me and delivered it on the very next day. Now that is what I call service. More
I had some concerns immediately after the purchse of my car, but Sheehy representatives were helpful in getting these concerns addressed so I have updated my review based on the actions following my origin car, but Sheehy representatives were helpful in getting these concerns addressed so I have updated my review based on the actions following my original submission. I am still pending receipt of my tags, but hopefully they will be in this month. More
Casey Longest worked with us via the internet, called us and in about 15 hours (overnight) she found the EXACT car and had it delivered to your dealership for our convenience. I test drove it and bought it and in about 15 hours (overnight) she found the EXACT car and had it delivered to your dealership for our convenience. I test drove it and bought it that afternoon. Christine, the Delivery Coordinator was such a pleasure from start to finish, we absolutely loved her. The Financing was so painless. The gentlemen explained everything and answered every question I had. I will HIGHLY recommend Sheehy Ford. Another thing I do want to say is how clean the show room and offices are. As a customer I truly appreciated that. Thank you. More