Sheehy Ford Lincoln- Richmond

My husband and I went to Sheehy just to look around and get some ideas. This was our first stop on our list. Kevin didnt take one second to hesitate and introduce himself and ask if he could help us with a get some ideas. This was our first stop on our list. Kevin didnt take one second to hesitate and introduce himself and ask if he could help us with anything. My usual experience in car sale lots is the person wants to know how much you can spend first and then make you feel like you are just a sale. Kevin made us feel so comfortable and welcome. He was very patient, especially with me. I went there having a particular idea of what I wanted and he worked with me through it all explaining the pros and cons of different styles and models and helped me focus on what i really needed and what would benefit me the most. It was new years day and they were very busy, but no one seemed frustrated or in a hurry, everyone was making everyone feel like they were being put first. We did have to wait quite a while before meeting our business person...I am sorry I forgot his name, but he was so nice too. Kevin took the 4 hours waiting we had and made it go by fast with gentle conversation, even sharing his personal stash of snacks with us. We also both shared pictures of our families and by the end of it, we felt like we had made a new friend. I had to take my new car back a few days later for the appearance package to be applied and saw Kevin then and he remembered me and called me by name, I gave him a hug, proving we did make a new friend. I have already recommended Kevin and Sheehy to many people...because they love my car so much. I couldnt be anymore happy with my time at Sheehy and my new "baby" focus. I love it! Thank you, Priscilla Flinn More

We were interested in purchasing a Ford Truck Explorer spt trc which we saw on the internet. We first spoke with Matt Miller; because he was so thorough in describing the vehicle we made arrangements to spt trc which we saw on the internet. We first spoke with Matt Miller; because he was so thorough in describing the vehicle we made arrangements to meet the next day. When we got there, Matt was unavailable so Matt Love dealt with us. Matt Love was excellent in every way - he was courteous, cooperative and caring. He tried desperately to make the transaction go as smoothly and as quickly as possible, which we truly appreciated. We also want to thank the gentleman whom we had the financial dealings with. He knew we were in a hurry also and did his very best to accommodate us. We were totally satisfied with our purchase at Sheehy and will definitely keep you in mind when we are looking for another vehicle. Thank you very much. Charles and Diana McKenzie 13008 Ellerslie Rd NW Cumberland, MD 21502 More

Kevin Lomax was very friendly and personable as a man of God should be! I had too much negative equity to buy the used vehicle I wanted originally. Kevin called me a few weeks later the second he found out God should be! I had too much negative equity to buy the used vehicle I wanted originally. Kevin called me a few weeks later the second he found out that the price had been reduced on the same vehicle, and that made the purchase possible for our family. Kevin was very professional and we had great conversation while waiting on the business office. John (not sure of last name) in the business office was very personable, professional and thorough. He discussed all options and warranties, and saved us a trip to the credit union with the "cuddling" option and also a trip to DMV by fixing a title/registration issue by phone. All in all a very positive experience. No gimmicks or games, and we will tell everyone we know as such! John and Nancy West More

Great experience with buying my vehicle Ardie was very nice to work with and I would not hesitate to come back. They were easy to deal with and straight forward. I look forward to dealing with them for ye nice to work with and I would not hesitate to come back. They were easy to deal with and straight forward. I look forward to dealing with them for years to come More

My experience was a fairly painless way to trade in and buy a vehicle. Both salesmen I worked with were knowledgeable with a great attitude. The amount of time spent waiting and waiting, however, really buy a vehicle. Both salesmen I worked with were knowledgeable with a great attitude. The amount of time spent waiting and waiting, however, really wasn't necessary and should be improved on. More

I shopped around, A LOT, for a new F250 and bar none, I received the best deal, and the best treatment, from Sheehy. Steve Draga's approach with me was excellent: attentive, respectful, patient, expert, h received the best deal, and the best treatment, from Sheehy. Steve Draga's approach with me was excellent: attentive, respectful, patient, expert, honest, sincere, and willing to go the extra mile. He and Jordan Fooks worked with me to arrive at a superb deal, and I am both entirely grateful for their efforts and thrilled with my new truck. Thanks guys! Brian More

William Goin was very Friendly and not pushy.he helped us find a car that was what we wanted. He then made sure we received all incentives that were available and to get the best price for our trade in an us find a car that was what we wanted. He then made sure we received all incentives that were available and to get the best price for our trade in and get the monthly payment we needed to have to buy our new car. I would recommend William to all our friends and family.This was the easiest new car purchase we have ever had and I believe it was all due the great customer service we received from our salesman William Goin. More

The dealer is great. Aaron helped me a lot. I would like to recommend this dealer to my friend. Aaron is very professional. He gave me E all the info I need. to recommend this dealer to my friend. Aaron is very professional. He gave me E all the info I need. More

After trying to deal with Cross Road Ford and Haley Ford and getting absolutely no service we went to Sheehey simply because we knew how to get there from where we live. My husband wanted a Ford truck prefe and getting absolutely no service we went to Sheehey simply because we knew how to get there from where we live. My husband wanted a Ford truck preferably the RAPTOR. On the lot was the TRUCK of his Dreams. After standing around the Truck and watching sales persons come to the door,look out and turn away Mr Goin showed up and asked if we needed assistance. We talked with him and he allowed ud to test drive this gorgious truck with out any pressure to steer us another direction cuz he knew this was the truck my husband wanted. He was courtious and respectful and answered our guestions and concerns without hesitation. Once going inside the others pounced can we help u. NO we have our salesman. We will recommend friends to Mr Goin. Hes an asset to you Dealership. Will be taking delivery today of a beautiful 2013 Ford Raptor.Thank you Wiliam Goin. Sheehey is lucky to have u. More

Went to the dealership to look at new cars and Peter greeted us with a smile and a handshake! The experience took less than 2 hours and we were impressed with the efficiency and professionalism of ever greeted us with a smile and a handshake! The experience took less than 2 hours and we were impressed with the efficiency and professionalism of everyone at Sheehy. Plus we love the new car! Thank you Peter! More