Sheehy Ford of Richmond

I had an absolutely terrible experience with this Sheehy Ford in Richmond. I bought a 2017 Nissan Sentra for $13,000, no more than 3 months ago, which is currently valued around $4,000 right now. I recently Ford in Richmond. I bought a 2017 Nissan Sentra for $13,000, no more than 3 months ago, which is currently valued around $4,000 right now. I recently had issues with the sunroof drainage tubing cause my entire floor to get wet. I found this out from taking it to the Manassas Sheehy Nissan where I got a charged diagnostic fee of around $450 to be told the sunroof drainage tubes were causing my floor to get soaked. They’re asking an additional $340 to fix the problem with the sun roof along with $99 more for a detailing. I call Sheehy Ford and after 2-4 days of their service and sales team playing hot potato with my questions and concerns, continuously transferring me over to different people, I finally get ahold of a manager in the sales department named Dino. Dino practically explains that it does not matter if the car was recently purchased from them and that the best Sheehy Ford in Richmond can offer is for me to drive it all the way down to them for them to fix it for me for $250? and that wasn’t even including the detailing. Moral of the story, DO NOT buy a used car from Sheehy Ford in Richmond. I’m sure they sell great new cars, but I promise you they will not even think twice to help you out even after you help them profit over $8,000 to begin with. If you’re looking for used cars, do yourself a favor and avoid the Sheehy Ford in Richmond. More

I loved that they sent a video explaining the issue with my car and everything was done professionally. my car and everything was done professionally. More

Great selection to choose from. If your preference is not on the lot, they will find the exact one and bring it to you. The sales person was the best with her knowledge of the featu If your preference is not on the lot, they will find the exact one and bring it to you. The sales person was the best with her knowledge of the features and at getting us the best price. We have purchased three vehicles from this dealership in the last three years. Keep up the good work! More

Mike Carson is awesome. I love my new Explorer. Mike is so knowledgeable and helpful. I love my new Explorer. Mike is so knowledgeable and helpful. More

Great customer service, from top to bottom. The sales staff was the best I have ever dealt with. The sales staff was the best I have ever dealt with. More

Best prices of other dealers in the area. Biggest selection. Friendly staff. Salesperson knew vehicles and answered all questions Biggest selection. Friendly staff. Salesperson knew vehicles and answered all questions More

I found the car I wanted to buy specifically at Sheehy Ford in Richmond Virginia and so I made contact with James Vance and Stockton. I filled out the credit application and was approved for the 2026 Must Ford in Richmond Virginia and so I made contact with James Vance and Stockton. I filled out the credit application and was approved for the 2026 Mustang GT Premium. I flew in from out of state (California) and James actually picked me up from the airport early the next morning. We went straight to the dealership where I made my purchase. I'm taking the time to write this review because from the moment I began this journey with James and Stockton, it was the "absolute" best customer service that I've ever received. These guys were amazing and I must add that the entire staff there was great. I'm a 60 year old man who pays close attention to the way I'm treated especially when I'm about to spend my hard earned money. I have nothing but great things to say about these guys (James and Stockton) along with the entire staff there at Sheehy Ford of Richmond Virginia as the entire atmosphere was warm, professional and inviting. I'd definitely recommend to anyone considering buying a Ford to come here where you won't get pressured but you will be treated the absolute best by James, Stockton and the entire team there at Sheehy Ford of Richmond Virginia. Because of my amazing experience I'll fly in again and again for all my future purchases (by the way this was Mustang #7, I think I like Mustangs). Thanks again to James and Stockton. More

Nick in service was excellent to work with. Did a great job. I highly recommend using him at Sheehy for your service. Did a great job. I highly recommend using him at Sheehy for your service. More