Sheehy Ford Lincoln- Richmond
Richmond, VA
Filter Reviews by Keyword
By Type
Showing 1,554 reviews
William Goin and staff were very easy to work with, they where not forceful with the sale and allowed my wife to take our time. We live our Ford Fusion Hybrid and we know we made the right choice be cause W where not forceful with the sale and allowed my wife to take our time. We live our Ford Fusion Hybrid and we know we made the right choice be cause William allowed for us to take our time and make the right decisions. Best service I could imagine. More
When I stopped by to just look at F-150s, Steve Draga came to the parking lot to see if he could be of assistance. Because it had been awhile since I last looked at a new vehicle, I had some questions c came to the parking lot to see if he could be of assistance. Because it had been awhile since I last looked at a new vehicle, I had some questions concerning the new technologies--all of which did not exist when I bought my Ranger FX4 in Dec 2001. Steve never pressured me to buy. He was patient and answered all of my questions, even anticipating a couple of them. He took a little time to get to know me as well, meaning he didn't rush me as I debated if I wanted to really do this or not. Ultimately I did buy a new F-150 FX4. Part of the reason I did buy was because of Steve. I also was impressed with the rest of the staff. They answered my questions as well and talked while we worked. The maintenance department also was a factor. They had worked on my Ranger and kept at it until we fixed the problem. More
Rex did all that was expected by us in finding this new car. We are please with the car and also pleased with the dealership. We look forward to a long term relationship with him and Sheehy. Thanks Jam car. We are please with the car and also pleased with the dealership. We look forward to a long term relationship with him and Sheehy. Thanks James Hildebrand More
Went in to purchase a new 2013 Fusion. Sales Assocoate Jimmy Lance was outstanding. Finance team was also great. Received quality treatment. There was no pressure and everyone at Sheehy Ford Richmond a Jimmy Lance was outstanding. Finance team was also great. Received quality treatment. There was no pressure and everyone at Sheehy Ford Richmond answered all my questions. This is the second Ford I purchased at Sheehy Ford Richmond. They are always there to assist me in any way they can. I would definately recommend them to anyone looking for a new vehicle. I am really pleased with my new Fusion. More
Sheehy and sales associate Steve Draga made the process of buying a new car a positive experience. Since our last new vehicle was purchased 14 years ago, we were excited to see and test new vehicles but a of buying a new car a positive experience. Since our last new vehicle was purchased 14 years ago, we were excited to see and test new vehicles but apprehensive about going through the buying process. We came away from this experience feeling good about the product purchased (Ford Focus SE) and the whole sales protocol. Steve's helpful and no pressure sales approach along with the financial person's (John) clear and detailed help and information made this a win/win deal. We'd be happy to recommend this dealership and sales person. Can't wait to start drivin'! More
I've recently bought a new F-150 FX4 with the assistance of Mr. Goin. The staff was very helpful. Due to this, I'll recommend Mr. Goin to my friends. The next time I buy a new vehicle it will be assistance of Mr. Goin. The staff was very helpful. Due to this, I'll recommend Mr. Goin to my friends. The next time I buy a new vehicle it will be a pleasure to have Mr. Goin assist me. More
I'm a 67 year old youngster and have bought a few cars in my time. Pete Karys is the best sales man by far I've ever had the pleasure to deal with. He was knowledgeable about the car we chose, an Exp cars in my time. Pete Karys is the best sales man by far I've ever had the pleasure to deal with. He was knowledgeable about the car we chose, an Explorer, patient with my wife as she tried to get just the right color combination, gently suggested options and alternatives, and, in general, made us feel special as consumers. He was also attentive with my 2yo grandson which gave him points with my wife. Personally, I was reticent about this whole car buying thing because it takes forever and the salesmen always bring out a bag of tricks that leave me irritated and exhausted. Pete did none of that stuff and made us feel that he genuinely appreciated us as customers. It's been a bout a month and I'm still getting the hang of MY FORD TOUCH system or whatever and plan to take Pete up on his offer to go back over it with us soon. He made this an overall outstanding experience. More
Purchasing from Sheehy and Corey was Great. Corey was great to deal with, always answered questions for me, called me back, took time to look up things with me anytime. Still now Corey is following up wi great to deal with, always answered questions for me, called me back, took time to look up things with me anytime. Still now Corey is following up with me to make sure everything is good. I will definitely go to Corey again and recommend him for anybody looking to purchase a new or used car. Corey is how I rated the customer service and friendliness - also recommend the dealership because of him. I rate the overall experience as bad because of dealings with John Howard at Sheehy. I was insulted, talked down to constantly, and he does not listen to you when dealing with him. I was ready to walk out while dealing with him. My regret of the whole experience is not walking out and dropping the deal because of him. More
This dealership is the most outstanding dealership I have ever experienced when buying my new lincoln mkz. Everyone I met was very courteous, polite and friendly. They all made me feel at home. I am recom ever experienced when buying my new lincoln mkz. Everyone I met was very courteous, polite and friendly. They all made me feel at home. I am recommending this dealership to all my acquaintances . Thank you for everything. Special thanks to Steve draga. More