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Sheehy Ford Lincoln- Richmond

Richmond, VA

4.4
1,551 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,551 reviews

December 08, 2024

Good service. Friendly people. Went in for routine service, some other things were suggested to be done, they did them and I was out in a short amount of time. More

by no1jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Service Dept
Dec 09, 2024 -

Sheehy Ford Lincoln- Richmond responded

no1jj, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 05, 2024

Woody will take care of you. Very easy process. Great selection of HD trucks in stock More

by mccannpropertyservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Green, Wes Taylor
Dec 06, 2024 -

Sheehy Ford Lincoln- Richmond responded

mccannpropertyservices, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 03, 2024

Great team. Was treated awesome. Got the deal that I wanted. Would highly recommend this dealership. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Bradford, Michael Johnson
Dec 06, 2024 -

Sheehy Ford Lincoln- Richmond responded

Michael, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 11, 2024

Sheedy Ford handled my warranty upgrades & repairs quickly and even provided shuttle service from door to door! More

by WilliamGClark.66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 11, 2024 -

Sheehy Ford Lincoln- Richmond responded

WilliamGClark.66, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 25, 2024

A very good service department . . the pickup and brought back the vehicle is a great service More

by Konatj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Oct 26, 2024 -

Sheehy Ford Lincoln- Richmond responded

Konatj, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 12, 2024

Courteous, helpful, keeps you informed of what’s going on. Car was ready in less time than scheduled. More

by elpalumbo924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Oct 14, 2024 -

Sheehy Ford Lincoln- Richmond responded

elpalumbo924, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 24, 2024

Easy to get appointment. All work completed on time. Steven kept me informed on job. More

by sjchubb
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 28, 2024 -

Sheehy Ford Lincoln- Richmond responded

sjchubb, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 29, 2024

They were very informative and had my truck ready when they said they would. Very nice group of people, especially Nick. More

by dbahen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick - service department
Sep 03, 2024 -

Sheehy Ford Lincoln- Richmond responded

dbahen, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 28, 2024

Very Happy with my service today. My vehicle was on the end of a long line but taken in first due to my 7:30 am appointment. My vehicle was completed and I was on my way 2 hours later More

by bubbayank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Lathrop
Sep 03, 2024 -

Sheehy Ford Lincoln- Richmond responded

Bubbayank, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 20, 2024

Nicholas did a good job during my time there waiting for my vehichle. Could have informed me the exact time frame of the job. Once the job was completed, customer service was great. More

by Dummy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Aug 24, 2024 -

Sheehy Ford Lincoln- Richmond responded

Dummy, thank you for your feedback, we are happy to hear you were satisfied with the customer service. Have a great day!

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