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Sheehy Ford Lincoln- Richmond

Richmond, VA

Overview
Reviews
Vehicles
4.4
1,548 Reviews
Call Dealership (804) 794-0500
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10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,548 reviews

November 11, 2024

Sheedy Ford handled my warranty upgrades & repairs quickly and even provided shuttle service from door to door! More

by WilliamGClark.66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Nov 11, 2024 -

Sheehy Ford Lincoln- Richmond responded

WilliamGClark.66, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 25, 2024

A very good service department . . the pickup and brought back the vehicle is a great service More

by Konatj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Report | Print
Oct 26, 2024 -

Sheehy Ford Lincoln- Richmond responded

Konatj, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 12, 2024

Courteous, helpful, keeps you informed of what’s going on. Car was ready in less time than scheduled. More

by elpalumbo924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Report | Print
Oct 14, 2024 -

Sheehy Ford Lincoln- Richmond responded

elpalumbo924, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 24, 2024

Easy to get appointment. All work completed on time. Steven kept me informed on job. More

by sjchubb
Recommend Dealer
Yes
Employees Worked With
Steven
Report | Print
Sep 28, 2024 -

Sheehy Ford Lincoln- Richmond responded

sjchubb, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 29, 2024

They were very informative and had my truck ready when they said they would. Very nice group of people, especially Nick. More

by dbahen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick - service department
Report | Print
Sep 03, 2024 -

Sheehy Ford Lincoln- Richmond responded

dbahen, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 28, 2024

Very Happy with my service today. My vehicle was on the end of a long line but taken in first due to my 7:30 am appointment. My vehicle was completed and I was on my way 2 hours later More

by bubbayank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Lathrop
Report | Print
Sep 03, 2024 -

Sheehy Ford Lincoln- Richmond responded

Bubbayank, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 20, 2024

Nicholas did a good job during my time there waiting for my vehichle. Could have informed me the exact time frame of the job. Once the job was completed, customer service was great. More

by Dummy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Report | Print
Aug 24, 2024 -

Sheehy Ford Lincoln- Richmond responded

Dummy, thank you for your feedback, we are happy to hear you were satisfied with the customer service. Have a great day!

July 30, 2024

One of the worst management teams I have dealt with. They are completely unresponsive and don't stick to the promises they make. The transaction started off great but soon after they got paid...they jus More

by Topgun186
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dino, Joel Wright
Report | Print
July 20, 2024

Service writer Stephen Whitman sees to it that my car is serviced outstandingly with all my issues fixed 100%. Outstanding work!!! More

by bill.schwartz13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Whitman- Service Writer
Report | Print
Jul 20, 2024 -

bill.schwartz13 responded

His team does excellent work. Don’t know their names but all are commended for outstanding work

Jul 28, 2024 -

Sheehy Ford Lincoln- Richmond responded

Bill, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 16, 2024

Woddy did a great job answering all our questions and helping us get the right car for our family. More

by hunt.nicki
Recommend Dealer
Yes
Employees Worked With
Woody Green
Report | Print
Jul 18, 2024 -

Sheehy Ford Lincoln- Richmond responded

hunt.nicki, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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