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Sheehy Ford Lincoln- Richmond

Richmond, VA

4.4
1,556 Reviews

10601 Midlothian Turnpike

Richmond, VA

23235

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Showing 1,556 reviews

January 15, 2025

Proffesional and fair for market Good customer service Good price Good quality Good cars Excellent service More

by enis1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Goin
January 15, 2025

Salesperson explained the process, picked me at my home. Test drive was great. Bought the vehicle and drove it home. More

by AFDad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Goin
Jan 17, 2025 -

Sheehy Ford Lincoln- Richmond responded

AFDad, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 10, 2025

Very rushed appointment. There’s an issue with my F250. They refused to look at it. Was in for an oil change asked them to at least listen to the noise and note the account. More

by sreeves2500shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Lowery
Jan 17, 2025 -

Sheehy Ford Lincoln- Richmond responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

January 01, 2025

Where to begin. Ford in general is garbage. Wife’s engine exploded in a different state and it cost us $6k to fix. They do no kind of assistance program even though More

by Screwford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t even remember the people I dealt with
Jan 01, 2025 -

Sheehy Ford Lincoln- Richmond responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us by phone when you can so we can address this situation directly. Thank you and have a great day.

Jan 02, 2025 -

Screwford responded

A generic response as expected. You all have my information. If you want to contact me and make it right then do it. I’ve jumped through hoops and paid almost $10k is repairs that should not have been an issue with your product and no help or compassion from a company worth hundreds of billions of dollars. Us little people get screwed. Fix your crappy product and take responsibility for your garbage cars.

December 24, 2024

Excellent! Never a complaint from working with Sheehy be it sales or service. Thank you More

by G.M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hickey
Dec 28, 2024 -

Sheehy Ford Lincoln- Richmond responded

G.M, , thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 08, 2024

Good service. Friendly people. Went in for routine service, some other things were suggested to be done, they did them and I was out in a short amount of time. More

by no1jj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Service Dept
Dec 09, 2024 -

Sheehy Ford Lincoln- Richmond responded

no1jj, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 05, 2024

Woody will take care of you. Very easy process. Great selection of HD trucks in stock More

by mccannpropertyservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Green, Wes Taylor
Dec 06, 2024 -

Sheehy Ford Lincoln- Richmond responded

mccannpropertyservices, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 03, 2024

Great team. Was treated awesome. Got the deal that I wanted. Would highly recommend this dealership. More

by Michael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Bradford, Michael Johnson
Dec 06, 2024 -

Sheehy Ford Lincoln- Richmond responded

Michael, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 11, 2024

Sheedy Ford handled my warranty upgrades & repairs quickly and even provided shuttle service from door to door! More

by WilliamGClark.66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Nov 11, 2024 -

Sheehy Ford Lincoln- Richmond responded

WilliamGClark.66, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 25, 2024

A very good service department . . the pickup and brought back the vehicle is a great service More

by Konatj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
Oct 26, 2024 -

Sheehy Ford Lincoln- Richmond responded

Konatj, thank you for taking the time to leave a review for us at Sheehy Ford Lincoln of Richmond. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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