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Sheehan Cadillac
Pompano Beach, FL
596 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 596 reviews
March 18, 2025
DANNY IS AMAZING. BEST SERVICE EVER! I DID NOT WAIT FOR THE SERVICE OR THE LOANER CAR AND YOUR MECHANICS SOLVED THE PROBLEM RATHER QUICKLY BEST SERVICE EVER! I DID NOT WAIT FOR THE SERVICE OR THE LOANER CAR AND YOUR MECHANICS SOLVED THE PROBLEM RATHER QUICKLY More
by richm
Employees Worked With
Danny Asherman
March 17, 2025
My service manager Robert went above and beyond our expectations to ensure our car was safe to travel home. And he did it overnight to meet our travel plans! They are the very best expectations to ensure our car was safe to travel home. And he did it overnight to meet our travel plans! They are the very best More
by Ann
Employees Worked With
Robert Farkas
March 16, 2025
I visit Sheehan Cadillac for service once a year. The service is always finished in a timely manner and at a fair price. This is a customer friendly, reliable service center. The service is always finished in a timely manner and at a fair price. This is a customer friendly, reliable service center. More
by Frank
Verified CustomerEmployees Worked With
James Reardon
March 14, 2025
I am truly disappointed by the service skills ! On February 19th I brought my car due to an oil leakage problem, and it took almost 8 days for that issue to be resolved. When I took my car back the On February 19th I brought my car due to an oil leakage problem, and it took almost 8 days for that issue to be resolved. When I took my car back the very next day a yellow engine warning sign appeared on the dashboard together with a warning sign saying 'Reduced acceleration: drive with care'. I was away for a week so I took the car back to the service on March 3rd for inspection. After 2 days I have been told it was related to depleted battery, the battery was changed and I received my car back. And again, 2 days later the same error message on the screen and the yellow engine sign reappeared as if nothing was repaired ! I don't understand what is happening but I have lost lots of time going back and forth to the service and it keeps recurring. Is it so hard to find out the real problem which is very likely related to the first act of repair done for the oil leakage issue ? I am very disappointed by the service skills of Sheehan Cadillac Pompano branch and I really started to reconsider my initial thoughts on buying the 2025 Cadillac Escalade to renew my current car. My 2022 escalade is only 2.5 years old but I spent so much time and efforts to drive in a safe and problem-free running car. More
by Burak
Employees Worked With
Carlos Sanchez
March 07, 2025
Always happy with my service counselor, Robert Farkas, who goes over the top to help me with my questions and car issues/services I may have/need. I also enjoy my quick conversations with the transportat who goes over the top to help me with my questions and car issues/services I may have/need. I also enjoy my quick conversations with the transportation service to and from my office. This is a very convenient feature which I treasure. When I need to have a car loaner I am always given a very clean and modern vehicle, NICE! Everybody I have contact with at Sheehan Cadillac is always MORE than friendly. That's why I keep coming back AND I love my car!! I will most likely buy another one from you on my next purchase. More
by NANCYCORSOGHEN
Employees Worked With
Robert Farkas
