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Sheehan Cadillac

Pompano Beach, FL

4.6
584 Reviews

5101 N. Federal Highway

Pompano Beach, FL

33064

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Showing 584 reviews

February 28, 2025

First time there with my Blackwing. New facility is beautiful. Service Advisor Dan and Tech Mike were excellent! More

by blakeman.richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Childs, Danny Asherman
February 28, 2025

The dealership was wonderful. The service man Casey knows his job and is very good and explaining what needs to be done. They did a wonderful job on my car and my car was cleaner More

by lynne213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey
February 25, 2025

2 1/2 hrs for an oil change with an appointment? ?????? Time for an express oil change center. More

by RADARJS11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danny Asherman
Feb 25, 2025 -

Sheehan Cadillac responded

Thankyou for your feedback. With the oil change and tire rotation, we perform a complete safety inspection and a courtesy wash. We apologize for the longer that normal service time as we strive to complete the services as fast as possible. I see we also had to test one of the keyless entry fobs as it wasn't operating properly and to verify it was only a bad battery

February 23, 2025

There’s always great service and amazing friendly staff every time I get my cars serviced there. More

by ASHLEYVZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Johnson, Danny Asherman, Robert Farkas, James Reardon, Carlos Sanchez
February 22, 2025

Dishonest. Snuck an extra $1,000 into the price at the very end putting it in the " "closing documents," More

by hutchent1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Scott
Feb 24, 2025 -

Sheehan Cadillac responded

Thankyou for your feedback. Please give our Sales Manager a call so we can clear up any misunderstandings and resolve the issue you had during the purchase of your vehicle. We strive for complete transparency in every transaction we make.

February 19, 2025

There have been some challenges with the proper delivery of my new Escalade, however David did everything he could to ensure all the issues were resolved within a reasonable timeframe. More

by m.bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Dill
February 16, 2025

Beautiful dealership, great sales & service personnel. Clean friendly and honest. Simply the best . Highly recommend More

by KCSALMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey , Anthony Petrone
February 15, 2025

I can't say enough about this Dealership! Honesty, integrity, and placing the customer first come to mind. Melvin was outstanding in orchestrating a deal that other dealers could not match. M More

by timstoddard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melvin Rodriquez
February 13, 2025

Great customer service, keep me informed though out the entire process. Service writer Danny a true professional. More

by JADE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Asherman
February 10, 2025

Facility is “top notch! ” Staff friendly, knowledgable and professional. Very confident in Sheehan’s ability to handle all service needs of my Cadillac. More

by MDUNN_6745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Sanchez