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Sheehan Cadillac
Pompano Beach, FL
584 Reviews
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March 14, 2025
I am truly disappointed by the service skills ! On February 19th I brought my car due to an oil leakage problem, and it took almost 8 days for that issue to be resolved. When I took my car back the On February 19th I brought my car due to an oil leakage problem, and it took almost 8 days for that issue to be resolved. When I took my car back the very next day a yellow engine warning sign appeared on the dashboard together with a warning sign saying 'Reduced acceleration: drive with care'. I was away for a week so I took the car back to the service on March 3rd for inspection. After 2 days I have been told it was related to depleted battery, the battery was changed and I received my car back. And again, 2 days later the same error message on the screen and the yellow engine sign reappeared as if nothing was repaired ! I don't understand what is happening but I have lost lots of time going back and forth to the service and it keeps recurring. Is it so hard to find out the real problem which is very likely related to the first act of repair done for the oil leakage issue ? I am very disappointed by the service skills of Sheehan Cadillac Pompano branch and I really started to reconsider my initial thoughts on buying the 2025 Cadillac Escalade to renew my current car. My 2022 escalade is only 2.5 years old but I spent so much time and efforts to drive in a safe and problem-free running car. More
by Burak
Verified CustomerEmployees Worked With
Carlos Sanchez
March 07, 2025
Always happy with my service counselor, Robert Farkas, who goes over the top to help me with my questions and car issues/services I may have/need. I also enjoy my quick conversations with the transportat who goes over the top to help me with my questions and car issues/services I may have/need. I also enjoy my quick conversations with the transportation service to and from my office. This is a very convenient feature which I treasure. When I need to have a car loaner I am always given a very clean and modern vehicle, NICE! Everybody I have contact with at Sheehan Cadillac is always MORE than friendly. That's why I keep coming back AND I love my car!! I will most likely buy another one from you on my next purchase. More
by NANCYCORSOGHEN
Employees Worked With
Robert Farkas
March 04, 2025
I've been using the dealership for many years and have been very satisfied with the service I have received, Always professonal, complete and accurate. been very satisfied with the service I have received, Always professonal, complete and accurate. More
by rssmit3
Employees Worked With
Danny Asherman
March 04, 2025
Always responsive and considerate of the customer needs and schedule. Lounge comfortable and well-furnished with adequate refreshments. Courtesy van for rides a plus! and schedule. Lounge comfortable and well-furnished with adequate refreshments. Courtesy van for rides a plus! More
by DOREENGAUTHIER
Employees Worked With
James Reardon
March 03, 2025
Yandry was a very personable salesman and made me feel comfortable with the purchasing process. Alex helped me with bringing down my interest rate 2% the day after we made a deal! But he did leave out som comfortable with the purchasing process. Alex helped me with bringing down my interest rate 2% the day after we made a deal! But he did leave out some important details that I wish I would have specifically asked about. More
by mequitz0063
Employees Worked With
Yandry , Alex Campos
