Sheehan Buick GMC - Service Center
Lighthouse Point, FL
240 Reviews of Sheehan Buick GMC - Service Center
We have always had a wonderful experience here with Brandon Ryan. He is top notch and makes getting our vehicles serviced so easy and convenient. Brandon Ryan. He is top notch and makes getting our vehicles serviced so easy and convenient. More
Over the years I have purchased three new autos, back to Pontiacs, from Sheehan; no more. The service department is now a gaggle of snotty immature yahoos. Mr Sheehan, you lose because of them, permanently Pontiacs, from Sheehan; no more. The service department is now a gaggle of snotty immature yahoos. Mr Sheehan, you lose because of them, permanently. More
First Time getting service at Sheehan I bought a Demo 2018 Chevy Silverado 100 year anniversary(Centennial) truck and received a recommendation from a friend to go to Sheehan. Marc Anapol I bought a Demo 2018 Chevy Silverado 100 year anniversary(Centennial) truck and received a recommendation from a friend to go to Sheehan. Marc Anapolsky was very thorough and reviewed my cars history with me, provided fast service and even balanced a tire free of charge. I will only get my service from Sheehan and make a point to stop and see Marc. Thank you as I only trust my vehicles to the best service dealers and Sheehan has proven themselves. More
Just moved to Florida I recently moved from SC to FL and was looking for a responsible dealer for sales and service. Needing service on my Buick Enclave I found Sheehan on I recently moved from SC to FL and was looking for a responsible dealer for sales and service. Needing service on my Buick Enclave I found Sheehan on the net decided to give them a try. It was a great experience, they diagnosed the problem with my air conditioner and repaired it in a reasonable time. They kept me informed through out the entire process. No doubt, I have found my new dealer, Sheehan More
Andrea Great Service Advisor This is my second time working with Andrea for the servicing of my GMC truck. Can’t say enough good things about her. Started my service on time. Had This is my second time working with Andrea for the servicing of my GMC truck. Can’t say enough good things about her. Started my service on time. Had it ready 10 mins earlier than she told me. Everything was clean and seems to be done right. Also told me a few things that I need to keep in mind that should be serviced in the future, along with an estimate cost. Can’t ask for more than that! More
A/C Issues Jason in service was great. Very professional and kept me updated with the progress of my truck. He made sure that everything was taken car of. Now Jason in service was great. Very professional and kept me updated with the progress of my truck. He made sure that everything was taken car of. Now the a/c is as cold as ever and really enjoying in this hot south Florida weather. More
Great Experience at Service Dept! This is the second time we dealt with Alan Payson, Service Advisor and he is the best. Everyone is very helpful and pleasant during our wait to have This is the second time we dealt with Alan Payson, Service Advisor and he is the best. Everyone is very helpful and pleasant during our wait to have service done on our Buick Encore. Alan always came by to give us an update on what was going on. More
Gerard White is a true professional I had first met Gerard White just over 3 years ago when I was in the market for a Pick up truck. With all of the available options out there the choic I had first met Gerard White just over 3 years ago when I was in the market for a Pick up truck. With all of the available options out there the choice was made 1000 times easier by Gerard and his knowledge of his products. I ended up getting my GMC Sierra Denali and 3 years later I loved it so much that I purchased my lease. Gerard was there for me yet again to make the transition nice and easy even though I didn’t come back to get a newer version. I may in the future but I just love this truck so much. So if you are in the market for a new vehicle contact Gerard. You won’t be disappointed! More
Non Existant Customer Serice Buyer BEWARE: Purchased NEW 2017 Envision with 3K miles. on Dec 2017(managers vehicle so we were told). Since then, I've put 8K miles on the vehicles. Buyer BEWARE: Purchased NEW 2017 Envision with 3K miles. on Dec 2017(managers vehicle so we were told). Since then, I've put 8K miles on the vehicles. During 2018, the vehicle has been back to the dealership around 10 times for all types of service! The most current time it was in was Dec 2018 One of the times the vehicle was in, Bosco brought out to me with the ENTIRE passengers side dented & scratched. He was MORTIFIED that this happened. They did fix this at their expense, and do this day still have no idea how that happened. Bosco has been the ONLY 1 in the dealership that seems to care about the customer. Roughly 10 times in 12 months its been in the shop for repairs - The vehicle is crap and not a reliable, worthy car for anyone to drive. I have been asked what would make me happy...well All I want is to give the car back, rip up the lease, move on to a dealership that will actually care about MAKING THE CUSTOMER HAPPY. I have contacted the managers of both the service & sales departments. Both told me that they have nothing to do with this and that I need to file a claim with corporate. I have contacted corporate starting on Dec 18, 2018 and still not 1 person has called me back. I'm completely disappointed in Buick and this dealership for letting a customer have such a horrendous experience and not caring to correct it. More
Great experience Very pleased with my last visit to Sheehan. I had made an appointment and was taken on time. Everyone so pleasant from start to finish. Very pleased with my last visit to Sheehan. I had made an appointment and was taken on time. Everyone so pleasant from start to finish. More