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Sheehan Buick GMC - Service Center
Lighthouse Point, FL
240 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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240 Reviews of Sheehan Buick GMC - Service Center
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October 24, 2022
Gave me an appointment to install missing parts from when I bought a car. I came in from NJ. They told me we don’t have the parts you have to make an another appointment. Very rude not helpful at all just to I bought a car. I came in from NJ. They told me we don’t have the parts you have to make an another appointment. Very rude not helpful at all just too bad so sad we already got your money More
by Victorsenofonte
Employees Worked With
None
June 29, 2022
This dealer is the most honest dealer I have ever experienced. I have had both my cars to other independent shops as well as dealers and this is the only one I will trust my repairs to. They are ho experienced. I have had both my cars to other independent shops as well as dealers and this is the only one I will trust my repairs to. They are honest thorough and completely open whether bad news or good news. I paid a $235 tow bill to have it taken the Sheehan rather than substantially less to have it taken to a closer shop. I am completely impress with the service and conscientiousness of Sheehan Buick /GMC. More
by etalien46
Employees Worked With
Tim Sheehan and Bosco Moscoso
May 03, 2022
Alan Payson is the service representative that handles my vehicles with excellence. Thanks Alan. Sheehan is the best dealer service I’ve had in my 50 years of car ownership. After a billing error, I was refu vehicles with excellence. Thanks Alan. Sheehan is the best dealer service I’ve had in my 50 years of car ownership. After a billing error, I was refunded the corrected difference. Wow, I didn’t asked for it. Doesn’t get better than that. Sheehan Buick offers complete vehicle inspection and recommendations instead of so-called luxury lounge with hot bagels misdirection from Lexus. I would definitely recommend Sheehan Buick to friends, family and strangers. More
by qkabah01
Employees Worked With
Alan Payson, Ed Sterling
February 21, 2022
I have been coming to Buick Sheehan for service for a while. Recently, my Cascada needed its A/C compressor replaced. The customer service is professional and courteous. Erik was great as always! while. Recently, my Cascada needed its A/C compressor replaced. The customer service is professional and courteous. Erik was great as always! More
by celinasaucedo
Employees Worked With
Erik, Service Dept.
February 03, 2022
We have always taken our Buick Envision to Sheehan for service. The pricing is fair, service is personal, and everyone is friendly. The only issue is please find a way to bring the coffee, cocoa, latte st service. The pricing is fair, service is personal, and everyone is friendly. The only issue is please find a way to bring the coffee, cocoa, latte station back!! I used to LOVE waiting for my car! More
by rimelfamily
Employees Worked With
Alan
January 26, 2022
Excellent customer service .Walked in without an Excellent customer service . Walked in without an appointment and asked if they could do an oil change service. Received a quick “ I don’t see why n Excellent customer service . Walked in without an appointment and asked if they could do an oil change service. Received a quick “ I don’t see why not “. Service was done, car washed and all with a smile from employees. More
by MK
Employees Worked With
Dave - service
September 12, 2021
I've been working with Bosco Moncoso for a long time and am happy with my experience. Bosco always returns my calls and provides good advice for my car's maintenance. When I have a lengthy repair, Bosco a am happy with my experience. Bosco always returns my calls and provides good advice for my car's maintenance. When I have a lengthy repair, Bosco arranges for a loaner vehicle for me. When I make an appointment, Bosco is always on time and immediately assesses the problem. I'm happy to give Bosco a five-star rating. More
by Maggie Davidson
Employees Worked With
Bosco Moncoso
August 29, 2021
Recent service including new tires went well. The car wash at the end was a disaster—poorly cleaned abs never washed the 4 new tires. Had to go to a car wash myself!! wash at the end was a disaster—poorly cleaned abs never washed the 4 new tires. Had to go to a car wash myself!! More
by Joyceboca
Employees Worked With
Andrea service dept
