Sheehan Buick GMC - Service Center

A/C Issues Jason in service was great. Very professional and kept me updated with the progress of my truck. He made sure that everything was taken car of. Now Jason in service was great. Very professional and kept me updated with the progress of my truck. He made sure that everything was taken car of. Now the a/c is as cold as ever and really enjoying in this hot south Florida weather. More

Great Experience at Service Dept! This is the second time we dealt with Alan Payson, Service Advisor and he is the best. Everyone is very helpful and pleasant during our wait to have This is the second time we dealt with Alan Payson, Service Advisor and he is the best. Everyone is very helpful and pleasant during our wait to have service done on our Buick Encore. Alan always came by to give us an update on what was going on. More

Gerard White is a true professional I had first met Gerard White just over 3 years ago when I was in the market for a Pick up truck. With all of the available options out there the choic I had first met Gerard White just over 3 years ago when I was in the market for a Pick up truck. With all of the available options out there the choice was made 1000 times easier by Gerard and his knowledge of his products. I ended up getting my GMC Sierra Denali and 3 years later I loved it so much that I purchased my lease. Gerard was there for me yet again to make the transition nice and easy even though I didn’t come back to get a newer version. I may in the future but I just love this truck so much. So if you are in the market for a new vehicle contact Gerard. You won’t be disappointed! More

Non Existant Customer Serice Buyer BEWARE: Purchased NEW 2017 Envision with 3K miles. on Dec 2017(managers vehicle so we were told). Since then, I've put 8K miles on the vehicles. Buyer BEWARE: Purchased NEW 2017 Envision with 3K miles. on Dec 2017(managers vehicle so we were told). Since then, I've put 8K miles on the vehicles. During 2018, the vehicle has been back to the dealership around 10 times for all types of service! The most current time it was in was Dec 2018 One of the times the vehicle was in, Bosco brought out to me with the ENTIRE passengers side dented & scratched. He was MORTIFIED that this happened. They did fix this at their expense, and do this day still have no idea how that happened. Bosco has been the ONLY 1 in the dealership that seems to care about the customer. Roughly 10 times in 12 months its been in the shop for repairs - The vehicle is crap and not a reliable, worthy car for anyone to drive. I have been asked what would make me happy...well All I want is to give the car back, rip up the lease, move on to a dealership that will actually care about MAKING THE CUSTOMER HAPPY. I have contacted the managers of both the service & sales departments. Both told me that they have nothing to do with this and that I need to file a claim with corporate. I have contacted corporate starting on Dec 18, 2018 and still not 1 person has called me back. I'm completely disappointed in Buick and this dealership for letting a customer have such a horrendous experience and not caring to correct it. More

Great experience Very pleased with my last visit to Sheehan. I had made an appointment and was taken on time. Everyone so pleasant from start to finish. Very pleased with my last visit to Sheehan. I had made an appointment and was taken on time. Everyone so pleasant from start to finish. More

Battery Replaced We had to take our Buick Encore to Sheehan service center and Alan Payson service advisor is the one who helped us. We highly recommend him. He did We had to take our Buick Encore to Sheehan service center and Alan Payson service advisor is the one who helped us. We highly recommend him. He did a great job and came in to give us updates and we were out within 1 hour. Thanks Alan 👌 More

Excellent Customer Service-Gerard White was exceptional. Always feel like you are being treated fairly and with excellent care. The quality of service is always a notch above. You can tell they care a grea Always feel like you are being treated fairly and with excellent care. The quality of service is always a notch above. You can tell they care a great deal about their customer. More

CLEAN, COURTEOUS AND FAST!!! I'm going to be honest... I hate going to dealerships especially when I know I'm going to be spending a lot of money on a repair. But thanks to Rebecc I'm going to be honest... I hate going to dealerships especially when I know I'm going to be spending a lot of money on a repair. But thanks to Rebecca and Jimmy it made the pain in my pocket not feel so bad. Those two are two outstanding employees and because of them and their great service team I'll be bringing my Hummer back anytime it breaks. They f****** rock! More