Sheboygan Chrysler Center Inc - Service Center

I am writing this review to warn everyone about this dealership and how they really treat there customers. Randy swinehart is extremely unprofessional. I had a 2019 Jeep Cherokee that I bought brand new dealership and how they really treat there customers. Randy swinehart is extremely unprofessional. I had a 2019 Jeep Cherokee that I bought brand new from this dealership which was a big mistake. I had multiple issue with the media center that after a year could not be resolved and the dealership service department is a joke no one there is professional and have absolutely no clue what they are doing. multiple times vehicle was in for repairs and it was actually never completed but they always blamed jeep for the issue. Last time my Jeep was in for service I thought my vehicle was going to be looked at by a service tech but that was a complete lie as Randy swinehart was the one looking at my vehicle and pretty much said at this point there is nothing they can do and I am stuck with it. unless I try to go after Jeep for a manufacturer buyback or I trade the vehicle in which I did trade the 2019 Jeep in just to get a vehicle that is safe for my family. When I went to trade in my Jeep it was a complete joke Randy swinehart was extremely rude and all he wanted was the title to the vehicle and wasted 45 minutes of my time on them trying to get the title before he would give me a check. Also was rude about taking my license plate off of my vehicle for I can use it on my next vehicle that I bought at a different dealership. Funny story the title must not been much of an issue as the jeep was on their lot 3 days after trade in. They act like they care but honestly the only care about selling vehicles and not taking care of the customer and the issues that they have with a vehicle. so be aware before you buy a vehicle from Sheboygan Chrysler and get lied to multiple times. But no worries there are number one in customer service lol More

I have a 2019 Jeep Cherokee that I took in yesterday once again to get a new radio installed that has been a on going issue since day one! When I took the Jeep in I told the service dept and the tech to make again to get a new radio installed that has been a on going issue since day one! When I took the Jeep in I told the service dept and the tech to make sure the radio was up to date and that it works normally and they said yes they would. When they called to tell me the Jeep was ready and all fixed I asked again is it fixed and they said yes it is. I picked up my Jeep and they took me to the reception desk and she was so rude and just threw my paper at me to sign and never said one word to me. So unacceptable!! I went to my Jeep and the millege was flashing and the radio was not installed with my apps for heated seats and stuff! So they blamed the tech but I feel like this should of been fixed and someone should double-check the work they do. I never got a sorry or anything. The one service advisor just shook her head and said I hate these dam Jeep radios. She was nice and got me a rental for toady but still not acceptable service. I would never ever recommend this dealership to anyone! The service department is very difficult to work with on this issue! More

Warrenty work Had a very good experience. People were very friendly and the work was done in a very timely manner. Would return to this dealership for sales and s Had a very good experience. People were very friendly and the work was done in a very timely manner. Would return to this dealership for sales and service More

Average work Job done on the car is as expected. Took my car in for an engine fan recall. Everything is fine as it should as usual. Job done on the car is as expected. Took my car in for an engine fan recall. Everything is fine as it should as usual. More

NEW 2018 JEEP TRACKHAWK SERVICE & PARTS SATISFACTION IS 100% Dean and Jeremy in service, and Jamie & Matt in parts, are all fantastic to work with. Service work was performed superbly and vehicle was ready when Dean and Jeremy in service, and Jamie & Matt in parts, are all fantastic to work with. Service work was performed superbly and vehicle was ready when promised. Parts department is very friendly and helpful. All 4 of these employees are professionals, extremely friendly, knowledgeable, and a real pleasure to do business with.. They have my highest recommendation!!! More

Jeep owner Although we did not purchase our Jeep from this dealer we had very good service.They could not find the problem but are willing to keep looking into i Although we did not purchase our Jeep from this dealer we had very good service.They could not find the problem but are willing to keep looking into it. More

1st Jeep repair Sherri Roerdink"s name was not listed below. She does an excellent job of getting me in and out. I wonder why her name is not on the list? Jeremy B ha Sherri Roerdink"s name was not listed below. She does an excellent job of getting me in and out. I wonder why her name is not on the list? Jeremy B has nodded hello to me when I am there. Sue Bergin is always pleasant to talk to but she is also not on the list below. humm. More

We had the pleasure of working with Omar Cortez buying our forever vehicle! He was professional, funny, and very knowledgable. We love our Dodge Journey! our forever vehicle! He was professional, funny, and very knowledgable. We love our Dodge Journey! More

I was satisfied Service was done on time and everything was explained to me. The price was explained and if it was going to be higher they said they would call. Service was done on time and everything was explained to me. The price was explained and if it was going to be higher they said they would call. More