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Sheboygan Chevrolet Buick GMC Cadillac - Service Center

Sheboygan, WI

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81 Reviews

81 Reviews of Sheboygan Chevrolet Buick GMC Cadillac - Service Center

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January 12, 2016

Beyond disappointed!! Terrible experience here! Hardly five months after buying my car from these guys and I am absolutely disgusted and disappointed with my experience, I could just cry! Just shy o More

by brittanypaige18
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
numerous people in the service department
Jan 25, 2016 -

Sheboygan Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to provide feedback regarding your vehicle experience. Since your review was posted, we have made several repairs and offered your money back for your purchase. I apologize for the experience and inconveniences this has caused and hope for a future opportunity to make this right. Please feel free to contact me anytime to discuss further. Sincerely, John Berger Executive Director Sheboygan Chevrolet Chrysler 800-459-6840

Feb 17, 2016 -

brittanypaige18 responded

This unfortunate experience has now been resolved!! :) I am very thankful for John Berger at Sheboygan Chevy offering to buy this trouble filled car back being this was not the experience they wanted for me. I am grateful I did in fact receive a sincere apology with care and understanding of how frustrating this was and that it shouldn't have happened. I forgive them because they defiantly took care of me after all, they bought my car back from me and got me into something else of my choice that shall be problem free! I really like my new car and the experience they left me with was great. Steve Dewey is who I worked with also and he is wonderful. Don't let my original review effect your purchasing, I can guarantee you're in good hands with them and if you do run into any issues just talk with them, they do care and are here to make us customers happy. John went above and beyond to right this wrong after all and for that I am very thankful and happy again! The nightmare is over and everything is good now!! THUMBS UP :)

October 31, 2015

Body shop workmanship and caring employees were awesome!! Body shop did an amazing job!!! Four hundred and fifty miles from home (St Charles, MO) we hit a deer and had over $12,000.00 damage to our 2013 Hond More

by J&JFrizz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff and Jeff, Cliff Netzer, Jeff Wiegand
Nov 03, 2015 -

Sheboygan Chevrolet Buick GMC Cadillac responded

Thank you so much for this great review and we're happy that no one was hurt in your horrific accident! Delivering outstanding customer service to each one of our customers' will always be our number one priority. I'm happy that Cliff Netzer and Jeff Wiegand were there to support you in your time of need. If you should have any questions or concerns with your repair, please don't hesitate to contact our team. Thank you again for your great review and safe travels! Sincerely, Steve Romanoski General Sales Manager Sheboygan Chevrolet 800-459-6840

August 26, 2015

Used vehicle just out of warranty My vehicle was just out of warranty when my mechanic noticed some signs of leakage which could have potentially cost me well over 1200 to fix. Steve b More

by Blyzzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dewey
Aug 26, 2015 -

Sheboygan Chevrolet Buick GMC Cadillac responded

Thank you for sharing your feedback. I'm happy to hear that Steve Dewey was able to have your vehicle checked out for you by our Service Technicians. As much as we hope our customers are trouble free with their vehicles, we know that is not always the case. What we try to do however, is maintain the same upmost level of customer service, no matter what the situation is for Sales or Service. Thank you again for your continued support of our dealership, Sheboygan Chevrolet! Sincerely, Steve Romanoski General Sales Manager Sheboygan Chevrolet 800-459-6840

November 24, 2014

recall Perfect quick service. I purchased my last 5 cars here and have always been extremely satisfied. Servicing is easy and timely. Can call any time and h More

by Pinkie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Granacker, John Granacker
Nov 25, 2014 -

Sheboygan Chevrolet Buick GMC Cadillac responded

Your kind words and fantastic star-rating are greatly appreciated. I am happy to hear that our entire staff is treating you well not only in Sales but also in the Service side of our business...as that's just as important! If there is anything we can do to improve things at Sheboygan Chevrolet-Chrysler, please don't hesitate to stop by or give me a call. Thank you again for your continued support of our dealership! Sincerely, Steve Romanoski General Sales Manager Sheboygan Chevrolet 800459-6840

February 24, 2014

Great place to have your car or truck worked on It's a great place to have your vehicle serviced very family oriented. They always do what they can to make the problem right . We bought a 07 lucerne More

by gmcfc930301
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 04, 2014 -

Sheboygan Chevrolet Buick GMC Cadillac responded

We appreciate you taking a moment to leave your feed back on your experience. We look at every review as a learning tool and are sincerely concerned to hear that you did not receive an award winning experience. We would like the opportunity to speak with you in regards to this issue and see if there is a resolution. If you could please contact me directly so that I can correct the issue it would be greatly appreciated. Sincerely, Adam Voss General Manager

May 01, 2014 -

gmcfc930301 responded

I am very thankful to have you as my local gm dealership and am sorry about the previous issues we had anyone reading this whose thinking of buying a car from Sheboygan Chev Buick GMC Cadillac Chrysler Jeep Dodge and R N R Motors go for it, they will take care of you.

September 26, 2013

Very pleased with the purchase of two vehicles from this dealership and the professionalism of Randy Swihart and Tim Heinen. From the first moment did not feel pressured into anything and had all the questi More

by tamos7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Swihart and Tim Heinen
Sep 30, 2013 -

Sheboygan Chevrolet Buick GMC Cadillac responded

Thank you for taking the time to write this review and congratulations on your vehicle purchases! We strive for total client satisfaction throughout the purchase process and during your vehicle ownership. Our team wants to provide not only a great deal, but the best information so you can be assured you're making the right decision. It sounds like we delivered upon this for you! If there is anything else we can do for you, please do not hesitate to ask. Sincerely, Randy Swihart - General Sales Manager - Randy.Swihart@sheboyganauto.com

July 27, 2011

My husband and I went in to Sheboygan Chevy to have our My husband and I went in to Sheboygan Chevy to have our car looked at before we left for vacation. While our car was being serviced to see if there w More

by antielex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Romanoski and Jared Romanoski, Aaron Romanoski
Jul 28, 2011 -

Sheboygan Chevrolet Buick GMC Cadillac responded

Thank you very much for your wonderful review. We appreciate your taking the time to visit our dealership and share your experience. At Sheboygan Chevrolet, we focus on providing 100 percent customer satisfaction. We want to make sure our customers have an incredible experience at our dealership. In order to achieve our goals, we focus on being friendly, honest, professional and extremely helpful. We are pleased to learn you enjoyed your visit to our dealership. Aaron will be very happy to hear about your experience. Once again, thank you for your wonderful review. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/SHEBOYGAN-CHEVROLET/157415063262 http://twitter.com/SheboyganChevy Regards, Jared Romanoski - General Sales Manager jared.romanoski@gmail.com

June 15, 2011

Steve is great. Steve drove to my workplace to pick up my car. It needed some repairs and I've not had the time to get to the service department. He picked it up, brought it to the dealership and return More

by Msandsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dewey, Steve Dewey
Jun 21, 2011 -

Sheboygan Chevrolet Buick GMC Cadillac responded

On behalf of Sheboygan Chevrolet, I would like to thank you for this wonderful review. I would also like to thank you for your compliments in regards to our staff. Steve will be very excited to hear about your visit. At Sheboygan Chevrolet, we take great pride in being able to consistently provide 100 percent customer satisfaction. This is our main goal. We want to make sure our customers have an incredible and memorable experience when they visit our store. We believe in doing everything possible to make sure our customers are completely satisfied. You are very valuable to us and we will continue to work hard to earn your trust. Once again, thank you very much for your positive review. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/SHEBOYGAN-CHEVROLET/157415063262 http://twitter.com/SheboyganChevy Regards, Jared Romanoski - General Sales Manager jared.romanoski@gmail.com

May 25, 2011

When I have a problem or need some help with a new or used car. And I have had both over the 10 years. I know I'll always be treated like part of the family. I would give Bob and Jared the highest mark's More

by R Metzger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Herzog and Jared Romanoski
May 30, 2011 -

Sheboygan Chevrolet Buick GMC Cadillac responded

Thank you for your wonderful review. At Sheboygan Chevrolet, our staff takes great pride in its ability to consistently provide 100 percent customer satisfaction. We strive for excellence. And every day, through our actions, we want our customers to know they are truly appreciated. We work hard to earn our customers' trust and build strong relationships. We are very pleased to have learned of your high opinion of our dealership. We will do everything in our power to continue to earn your business and trust. Bob will be very happy to hear about your review. Once again, thank you very much for your kind words. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/SHEBOYGAN-CHEVROLET/157415063262 http://twitter.com/SheboyganChevy Regards, Jared Romanoski - General Manager jared.romanoski@gmail.com

May 14, 2011

I went to look for a place to buy my new silverado. I went looking 3 different places to buy one. After talking to Steve I was very happy with the friendly personality,and the way they bend over backward More

by Edwardo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dewey, Steve Dewey
May 29, 2011 -

Sheboygan Chevrolet Buick GMC Cadillac responded

Edwardo, On behalf of Sheboygan Chevrolet, I would like to thank you for your amazing review. We are very pleased to have earned your trust and loyalty. I would also like to thank you for your compliments in regards to our staff. Steve will be very happy to hear about your high opinion of his work. At Sheboygan Chevrolet, we take great pride in our work. Achieving 100 percent customer satisfaction is our No. 1 goal. This, Edwardo, is very important to us. We want to make sure our customers are completely satisfied. We are very pleased to learn our goal has been accomplished. Once again, thank you for your positive review. We look forward to helping you again in the future. Please visit us on Facebook and Twitter as we have many specials going on exclusively for our followers! http://www.facebook.com/pages/SHEBOYGAN-CHEVROLET/157415063262 http://twitter.com/SheboyganChevy Regards, Jared Romanoski - General Manager jared.romanoski@gmail.com

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