Shea Chevrolet

The beginning was great. Little did I know or realize it was an as is vehicle I was sold. I paid my bills. A year later got a letter in the mail for trade in. So I explored t Little did I know or realize it was an as is vehicle I was sold. I paid my bills. A year later got a letter in the mail for trade in. So I explored the option , I was told I was rough on my vehicle. I explained to them the truck was sold in that condition. They took $4000 off trade value. Even after I told them that’s how you sold it to me. Then I was shown vehicles that was explained to me as been on the lot to long. I felt like I wasn’t being treated as valued customer. Instead just someone to get rid of a vehicle. Credit rating is outstanding 800+. The letter for trade in explaining better payment better vehicle was false advertising. They wanted another $200 a month for the new payment. I would have to choose something with less options. Now knowing it’s $4000 in damage on the vehicle, they refused to recognize as their own sale to me. I feel used, played , just for their money. I guess that’s how some people make their millions. More

My lease experience with Theo Deming went exceptionally smooth, he was very friendly and easy to work with in all aspects of turning in my vehicle. The dealership was clean and inviting and the staff was v smooth, he was very friendly and easy to work with in all aspects of turning in my vehicle. The dealership was clean and inviting and the staff was very welcoming and efficient. I really appreciated the helpful but low pressure approach the staff takes at Shea. My vehicle was clean and ready when promised. Everyone at Shea went out of their way to make my experience fast and easy. I will definitely recommend them to friends and family. More

Bought a 2020 Buick Enclave from Keith and he was so helpful and considerate to my needs. He made the experience easy, it went relatively fast and my SUV is perfect! Thank you for all your hard work in helpful and considerate to my needs. He made the experience easy, it went relatively fast and my SUV is perfect! Thank you for all your hard work in finding the perfect car for me and my family! I will never buy a car from anyone else. More

I wish you had a hundred stars!! Nate Householder and Theo Deming went over and above!! The trade in and new lease went very smooth and was perfect. Any questions, they were there and still are. Very Theo Deming went over and above!! The trade in and new lease went very smooth and was perfect. Any questions, they were there and still are. Very knowledgeable on the whole transaction. I live in Cheboygan, MI. Yes, you are #1. More

The Shea difference is lack of integrity. Here is my recent experience. We found a car we liked online and reached out to Shea Automotive. We got a text message back from them asking us when we would recent experience. We found a car we liked online and reached out to Shea Automotive. We got a text message back from them asking us when we would like to see the car. We set up a “VIP appointment” to see the car the very next day. I stayed in constant communication with their sales rep via text message and phone call to make sure the car was still available and worth the hour drive to the dealership. I received a text message from the sales rep approximately an hour before the appointment and they told me that the car was waiting for me to see it. They were well aware of the one hour drive I needed to make to get to the dealership. I let them know that we were on our way and excited to see the car. We drove straight to Shea Automotive and we were greeted at the door by a salesperson. They took us to one of the sales offices and began making copies of my ID so that we could test drive the car. As we sat there making small talk, another salesperson walked in. I presume he was some sort of manager. He “apologized “ and told us that the car had been sold just a little bit before we arrived. “How is that possible? We asked. We had a “VIP” appointment to see the car. Surely they wouldn’t tell us to drive an hour there, only to sell the car before we arrived. The sales manager stated that our “VIP appointment “ was only valid if they didn’t sell the car. They offered no other options. No compensation for the wasted 2+ hours of driving (in heavy rain). Nothing. They never said that we should or could put a deposit down over the phone to hold the car. They just wasted our time. The Shea difference is that they have no integrity and don’t seem to care about their customers. I’d love to post all the screenshots from our conversations but this review will have to do. More

Dan Eickhoff,is the most personable ,pleasent,and knowledgeable sales person there is I. Town knowledgeable sales person there is I. Town More

Worked with salesman Dan Eichoff for the first time for my last vehicle. Walked away feeling like I got the best deal for my money. Thanks Dan! YOU ROCK! my last vehicle. Walked away feeling like I got the best deal for my money. Thanks Dan! YOU ROCK! More

James Molpus is awesome, truly goes above and beyond for his customers even after the sale! his customers even after the sale! More

Staff is friendly, knowledgeable, and efficient! Great service, Convnitely located! Will recommend to family and friends. #jamesismycarguy service, Convnitely located! Will recommend to family and friends. #jamesismycarguy More