Shawnee Mission Ford

Customer service was exceptional today. I will return for my next service. Service time was fair. I will return for my next service. Service time was fair. More

Mike Alzatar was very nice and helpful. I would recommend him to help others looking to purchase a vehicle. I would recommend him to help others looking to purchase a vehicle. More

Lack of communication around appointment timing and when the work was completed. I scheduled an appointment for an oil change at 10 and was told it would take 4 hours. the work was completed. I scheduled an appointment for an oil change at 10 and was told it would take 4 hours. More

From my own personal experience I appreciate the people that work there, they seem to do their best at taking care of their customers and that is so important in this buisness. that work there, they seem to do their best at taking care of their customers and that is so important in this buisness. More

They picked up my car, fixed it and brought it back, just like they said they would. like they said they would. More

Like the dealership, worked with Brooke and Derby and they were good to work with overall. Two things I didn’t like was that I dropped off my car at 10 am and the kept it overnight and didn’t pick it up they were good to work with overall. Two things I didn’t like was that I dropped off my car at 10 am and the kept it overnight and didn’t pick it up til noon next day. These Diagnostic fees are way too expensive and there are to many of them. One diagnostic charge per visit !!!!! More

Ford had gotten me right in for my scheduled appointment for an oil change and wheel alignment as they promised. for an oil change and wheel alignment as they promised. More

Very good service here - respectful and courteous in every way - not to mention fast service and pick up and delivery every way - not to mention fast service and pick up and delivery More

Yesterday’s Service Experience was excellent and am Happy with the value.What I paid for what I got. The service advisor David was excellent to work with. My truck’s total cost of ownership has been excellen with the value.What I paid for what I got. The service advisor David was excellent to work with. My truck’s total cost of ownership has been excellent. More

Great service and technicians were very helpful. Would recommend them for all services. Thank you. Would recommend them for all services. Thank you. More