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Sharon Chevrolet

Liverpool, NY

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17 Reviews

3687 State Route 31

Liverpool, NY

13090

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Showing 17 reviews

February 19, 2024

I couldn’t have asked to work with a better salesman than Michael Ross. He meant the needs of my pacific situation, without hesitation or reservation. He also went above and beyond to make sure I had everyth More

by TWEETY2075
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Ross, Sharon Chevrolet, Ryan Abott
Feb 22, 2024 -

Sharon Chevrolet responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that Michael managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! The Sharon Chevrolet Team

April 10, 2023

Our salesman, Miguel Rivera Ramos was very professional and knowledgeable, and made the entire process from beginning to end of the sale very easy. More

by Joseph Crahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Rivera Ramos
Apr 20, 2023 -

Sharon Chevrolet responded

Joseph, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Miguel's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. The Sharon Chevrolet Team

November 26, 2022

Ended up getting a 2019 Chevrolet Silverado. Caleb Lofstrom and everyone else was not pushy when trying to put us into a truck .And Garth explained everything to us when it came to financing it. More

by mlivermore1960
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon Chevrolet, Ryan Abott
Nov 28, 2022 -

Sharon Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Sharon Chevrolet Team

Nov 29, 2022 -

mlivermore1960 responded

Tom really loves his new truck.Took the dogs to lights on the lake Saturday. Dogs loved the ride.

June 19, 2022

Always very friendly and knowledgeable staff here! Dan Degoeff is the guy to see there. He makes the process very simplified and quick. He truly makes you feel like you’re family. More

by Dengel089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Degoeff, Sharon Chevrolet
Jun 22, 2022 -

Sharon Chevrolet responded

Thank you for recognizing your experience at Sharon Chevrolet. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. The Sharon Chevrolet Team

October 18, 2021

Zero stars all day long! The absolute most untrustworthy business you will ever find IMHO! My suspicions as to what this dealer was up to were verified for me by another local dealer’s research on my behalf More

by Wiseconsumer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael
Oct 20, 2021 -

Sharon Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. The Sharon Chevrolet Team

Oct 20, 2021 -

Wiseconsumer responded

What part of “do not be foolish enough to even walk in the door of this dealer” don’t you understand? Lots of other one star reviews here too, more enlightening. Dear Fellow Wise Consumers, There are contractors known as review trackers, you may of heard them advertise to businesses on the radio. It is said that 90% or so of review readers expect a business to reply to a negative review. It is also said that over 40% think positive of a company that responds like you see above to my review. So businesses play the part. In my case I know that the response given by Sharon Chevrolet, or from what I well assume is really a fairly standard review tracker”s empty response, is really smoke and mirrors directed at the reader not for me. Why do I assume this: I had very strongly demanded that Sharon “correct the situation”, at many levels, it’s in fact that lack of doing so that warranted my “zero stars all day long” review. Shop elsewhere, don’t give an ounce of credit to these replies to negative reviews. People don’t write negative reviews without having already tried to get satisfaction, it’s that lack of satisfaction that motivates them. Be that wise, and now more knowledgeable consumer. Yours In Kind, Wiseconsumer

April 14, 2021

I was very pleased with the excellent service that I received on April 14. I had called the day before and made arrangements to drop the car off in the morning and then pick it up later that day but the More

by DC4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave in Service
Apr 19, 2021 -

Sharon Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Sharon Chevrolet Team

December 23, 2020

Called service department to schedule a transmission service for my 2019 Silverado that’s been there a half dozen times for service the service writer quoted me $200 for service and one hour to do so I More

by Buddycooper1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None, Sharon Chevrolet, Ryan Abott
Dec 28, 2020 -

Sharon Chevrolet responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. The Sharon Chevrolet Team

December 15, 2020

I purchased a 2012 Chevy 1500 from Sharon Chevy. I noticed a vibration in the truck on my way home from there location. I returned to the service Department. They told me nothing was wrong. I returned More

by bacorn55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Abott
Dec 17, 2020 -

Sharon Chevrolet responded

On behalf of the Sharon Chevrolet team, thank you for sharing details regarding your experience with us. We strive to ensure an excellent experience and want to discuss how to remedy this situation with you. Please contact us at your convenience so we can hear more about what happened and come to a resolution together. The Sharon Chevrolet Team

August 06, 2020

I would give it a no stars if possible. Terrible place, do not buy a vehicle from them. Service department is a joke and the sales manager is even more comical and incompetent . Had a really bad experience More

by Adjyoung84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sharon Chevrolet
Aug 10, 2020 -

Sharon Chevrolet responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and we strive for satisfaction. If you are feeling as if your vehicle’s needs were not met, then it is apparent we fell short of our customer service goal. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. The Sharon Chevrolet Team

January 07, 2020

Great Experience!! They made the process nice and smooth. I would visit again for my next purchase. I wished I bought a Chevy to service it there, but they have a Ford r More

by Pat Gornush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sharon Chevrolet
Jan 09, 2020 -

Sharon Chevrolet responded

Pat, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Sharon Chevrolet Team

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