Shamaley Ford - Service Center

Transmission Problems Mr Jeromy Booker made my week journey with my car a very comfortable experience. Keept me updated by text on the progress of fixing my car. It too Mr Jeromy Booker made my week journey with my car a very comfortable experience. Keept me updated by text on the progress of fixing my car. It took a while for the mechanics to finally diagnose the issue since they had several cars ahead of mine about 4 days to hear what the diagnoses was (that was a little frustrating). But after that Jeromy began his paperwork on a rental and getting the car fixed. More

Oil changev I would not recommend the dealership because of the sale mans they are the worst and the people from finance but my visit was to do oil change and the I would not recommend the dealership because of the sale mans they are the worst and the people from finance but my visit was to do oil change and the people from the service department were really helpful the person that helped me was jesse he was great great customer service skill very helpful More

Jermey Service Agent Jermey is a fantastic service agent for Casa Ford. Jermey showed compassion and understanding for the issues I was presenting with my vehicle. Outstan Jermey is a fantastic service agent for Casa Ford. Jermey showed compassion and understanding for the issues I was presenting with my vehicle. Outstanding employee! More

Great service Went for an oil change. Service advisor Manny Saenz was friendly and professional. Was an in and out in less than 1 hour. Popcorn was delicious. Went for an oil change. Service advisor Manny Saenz was friendly and professional. Was an in and out in less than 1 hour. Popcorn was delicious. More

Great customer service. Service advisors were very helpful and friendly. Great experience. Have been a Shamaley customer for thw past 5 years. Have had. O issues and turn aro Service advisors were very helpful and friendly. Great experience. Have been a Shamaley customer for thw past 5 years. Have had. O issues and turn around is quick. More

Great customer service Service is fast, employees are very polite and try to help you in every way they can. Shamaley Ford is definitely the place to go. Service is fast, employees are very polite and try to help you in every way they can. Shamaley Ford is definitely the place to go. More

The representative was curtious,efficient, and knowledgeable Alissa gave me excellent service she was efficient,curtious, and knowledgeable. The service center was clean,lobby had various drinks, and the men's b Alissa gave me excellent service she was efficient,curtious, and knowledgeable. The service center was clean,lobby had various drinks, and the men's bathroom was spotless. More

Customer service The service advisor that helped me was outstanding. Her kindness, courtesy and professionalism brings great credit upon herself, service department, a The service advisor that helped me was outstanding. Her kindness, courtesy and professionalism brings great credit upon herself, service department, and Shamaley Ford . Thanks John More

Great service Jerry was very helpful and professional I recommend Shamally Ford to everyone and have been a customer for over 20 years and counting. Will continue t Jerry was very helpful and professional I recommend Shamally Ford to everyone and have been a customer for over 20 years and counting. Will continue to be a customer. More

Awesome service Marcy's excellent customer service help me feel that she had my best interest in mind. She explained line by line what was done. Thank you. Marcy's excellent customer service help me feel that she had my best interest in mind. She explained line by line what was done. Thank you. More