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Shamaley Ford - Service Center
El Paso, TX
756 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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756 Reviews of Shamaley Ford - Service Center
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July 31, 2023
Great job to the staff at Shamaley , but most important Jose for getting me out in an hour, after completing the works and replacing my air filters. Jose for getting me out in an hour, after completing the works and replacing my air filters. More
by Fgvillescas
Employees Worked With
Jose Pablo Vall, service advisor
July 28, 2023
Quick service, repairs completed well under quoted amount of time, was willing to discuss possible causes of malfunction prior to diagnosis, text communication was helpful, washed vehicle prior to return. of time, was willing to discuss possible causes of malfunction prior to diagnosis, text communication was helpful, washed vehicle prior to return. More
by schinder
Employees Worked With
Cali, Daniel
July 27, 2023
Had a sensor replaced, a 3 hour job took them 8 days , left me without transportation and no loaner to boot. Had medical appt that couldn’t be changed. But dealership did not care, I had this V part repl left me without transportation and no loaner to boot. Had medical appt that couldn’t be changed. But dealership did not care, I had this V part replaced once when it was recalled, I took it to a dealership in KY an was in an out in 2 1/2 hours, did not have to leave my car there for days. Definitely won’t be going here again. More
by Pete
Employees Worked With
Arron
July 27, 2023
I work for Spartan Energy Services. Our company relies on companies like Shamaley Ford to get fast, friendly service to keep our fleet going. Jesus Rosales has been outstanding keeping Our company relies on companies like Shamaley Ford to get fast, friendly service to keep our fleet going. Jesus Rosales has been outstanding keeping that service. Always willing to help, always keeping us updated on the vehicles status. Will most certainly recommend Shamaley Ford and we will definitely continue to come back and do business here in the near future. Thanks again Mr. Rosales! More
by jherrera
Employees Worked With
Jesús Rosales
July 27, 2023
Was very pleased with appointment. Very smooth, quick and courteous customer service. Showed up to appointment and was attended to quickly Very smooth, quick and courteous customer service. Showed up to appointment and was attended to quickly More
by paulpalma2004
Employees Worked With
Andre
July 20, 2023
Staff was extremely professional and very fast. I have only good things to say. They took care of us really well and explained everything perfectly. I have only good things to say. They took care of us really well and explained everything perfectly. More
by aniiarleth
Employees Worked With
Daniel Contreras
