Shamaley Ford - Service Center

I wouldn’t take my car anywhere else, love the service, Marco was really great customer service. Keep up the great work. Marco was really great customer service. Keep up the great work. More

Went for service their service advisor Jose Carrillo, made suggestions and followed up being mindful of my time. I felt that he was treating me as an individual rather than just another customer as I was made suggestions and followed up being mindful of my time. I felt that he was treating me as an individual rather than just another customer as I was at another dealership where I waited several hours for an oil change. More

Es una agencia q da un trato exelente a sus clientes,tienen un gran servicio y precios muy competentes clientes,tienen un gran servicio y precios muy competentes More

They did good on the oil change. Should wash and vacum the vechile next time. Should wash and vacum the vechile next time. More

Eduardo has excellent customer service. Very well communicated my vehicle’s service to me while in the shop. 💯% Very well communicated my vehicle’s service to me while in the shop. 💯% More

Always such a welcoming experience even when it’s just something simple. Thank you again Samantha, and Lorenzo for being so polite and prompt! something simple. Thank you again Samantha, and Lorenzo for being so polite and prompt! More

Great service, Chuck was my service rep. And he kept posted on the repair to my truck. I live very close to casa ford but will never, buy, trade, or service my truck there. They are the most And he kept posted on the repair to my truck. I live very close to casa ford but will never, buy, trade, or service my truck there. They are the most unethical car dealership in El Paso. They take advantage of the economically disadvantage people in our city. More

Very knowledgeable and friendly staff. Samantha was great to work with and had no issues getting the services I needed. Samantha was great to work with and had no issues getting the services I needed. More

Excellent service and attentive staff! I was in and out in no time, and got advice on a “recall” that was immediately fixed! Great and comfortable waiting area! I was in and out in no time, and got advice on a “recall” that was immediately fixed! Great and comfortable waiting area! More