Shamaley Ford - Service Center
El Paso, TX
758 Reviews of Shamaley Ford - Service Center
Polite and comprehensive service. Alternatives to planned upgrades are fully discussed. Prompt service. They keep detailed and accurate records and are really good at explaining exact Alternatives to planned upgrades are fully discussed. Prompt service. They keep detailed and accurate records and are really good at explaining exactly what can and also what does not need to be done with regards to periodic service More
This was the first time going here. I will be back again. They are very friendly and quick with their service. It was completed at the time I was told it would be done. The price was ex I will be back again. They are very friendly and quick with their service. It was completed at the time I was told it would be done. The price was excellent!!! More
Charlie(GM), Lorenzo(Service Mgr), Marco(Parts Mgr), Service Advisor and Techs did an outstanding job ordering and installing new tires for my new Ford Bronco! Thanks again. Service Advisor and Techs did an outstanding job ordering and installing new tires for my new Ford Bronco! Thanks again. More
Consistent, satisfactory customer service from this dealership. From buying the car, and taking it for servicing, I receive exceptional service. All the service personnel try and succeed with deliver dealership. From buying the car, and taking it for servicing, I receive exceptional service. All the service personnel try and succeed with delivering exceptional customer service. I have seen lots of good changes at the service department . Today, I received a text and email to review and approve additional recommended car service , with a follow up call which I appreciated. I especially, appreciate transport to and from when I left the car to service. I noticed everyone works as a team to triage the cars to prevent backup of cars waiting to be serviced . I would highly recommend taking your cars to be serviced there. More
The associate who helped with my service was proactive and very responsive when I asked questions. He even stayed a little later in order to allow me to pick up my vehicle. and very responsive when I asked questions. He even stayed a little later in order to allow me to pick up my vehicle. More
Customer service was great. The only problem I have a part that is missing for my safety. The module will not be in till further notice they can give me a date so I don’t when i The only problem I have a part that is missing for my safety. The module will not be in till further notice they can give me a date so I don’t when it will be month two months, three months, that is poor service on Ford More