Shamaley Ford - Service Center
El Paso, TX
631 Reviews of Shamaley Ford - Service Center
They messed with my damaged rear passenger panel of my car, causing it to come undone. Thankfully I was able to fix the issue myself, but the fact that they did this and didn't say anything about it is di car, causing it to come undone. Thankfully I was able to fix the issue myself, but the fact that they did this and didn't say anything about it is disrespectful. More
Same day appointment , in and out, very efficient professionals, Free ride service offered ! Text message updates , Always A1 service !!! professionals, Free ride service offered ! Text message updates , Always A1 service !!! More
The minute I walked in I was welcomed not only by one service advisor but everyone around me, they made me feel so special and important, I received amazing service, this is the first time I take my truc service advisor but everyone around me, they made me feel so special and important, I received amazing service, this is the first time I take my truck for service at this location and the service manager Chuy Rosales made sure I was comfortable and happy while my truck was being serviced offering water, coffee and unlimited fountain drinks of my choice if this is not VIP service I don’t know what it is, at the end of my visit he sat with me and went over my invoice and answered every question I had. My visit was exceptional, the store General Manager Charlie Hassan was very attentive as well and surprised me with a beautiful Shamaley Ford special gift, overall I couldn’t be any happier with my visit, I will definitely continue visiting this location, may God Bless them all. More
Kay was amazing and a life saver. She went the extra mile every step of the way when I was needed quick service. Can’t recommend her enough. She went the extra mile every step of the way when I was needed quick service. Can’t recommend her enough. More
Tha service at the dealership was the best I ever experienced. From beginning to end I was informed about my vehicle and if it needed extra work I thank them for that experienced. From beginning to end I was informed about my vehicle and if it needed extra work I thank them for that More