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Shamaley Ford
El Paso, TX
949 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 949 reviews
May 01, 2017
Quick and didn't have to wait long for service Wasn't very expensive and service was wonderful. My service adviser was great too and the mechanic explained the service the car got and what it needs Wasn't very expensive and service was wonderful. My service adviser was great too and the mechanic explained the service the car got and what it needs in the future I was very happy with this service. More
by Toyotamr2
Employees Worked With
Can't remember her name
April 24, 2017
Great service! I am confident that when I take my car in my car is in good hands. Everyone is professional and they treat me well. They did a great job on my expedit I am confident that when I take my car in my car is in good hands. Everyone is professional and they treat me well. They did a great job on my expedition. More
by Martin33
Employees Worked With
Manny saenz
April 21, 2017
Perfect Everyone is so friendly, and grest service too thr salesman and also finance. Everyone in general will go that extra mile to help you out Everyone is so friendly, and grest service too thr salesman and also finance. Everyone in general will go that extra mile to help you out More
by Teresa20
Employees Worked With
Oscar contreras
April 20, 2017
Excelente Estoy muy contento por el trato amable que recivi de todo el personal y lo recomendaría a todos mis amigos y voy a regresar varias Estoy muy contento por el trato amable que recivi de todo el personal y lo recomendaría a todos mis amigos y voy a regresar varias More
by Lola123
Employees Worked With
Miguel 78th
April 14, 2017
awesome, great My service tech was great and very knowledgeable in all the products you guys sell she also recommended me different things that my car was needed and My service tech was great and very knowledgeable in all the products you guys sell she also recommended me different things that my car was needed and it was a great experience you guys should get more service advisor like her. More
by Kruiz0884
Employees Worked With
Rocio Galarza
April 14, 2017
Help from all departments!! Josh V. Helped me tremendously with my online search. He lead me to Tony Hernandez who was amazing and patient . Financed with Rocio who so kind and i Josh V. Helped me tremendously with my online search. He lead me to Tony Hernandez who was amazing and patient . Financed with Rocio who so kind and informative. And at the end I was Introduced to Manny Hernandez for my future service needs. It's great to see everyone work as a team!! More
by De2anna
Employees Worked With
Tony Hernandez Josh Velasquez Manny Hernandez
April 12, 2017
Taking Advantage and False Assumptions. I went in knowing i wanted to buy a ford mustang , i came out with a ford mustang, i was told I was approved 3 weeks pass by and it turns i wasn't ap I went in knowing i wanted to buy a ford mustang , i came out with a ford mustang, i was told I was approved 3 weeks pass by and it turns i wasn't approved and according the contract i was to return the mustang, but at the same time the dealership was to return my trade in vehicle, then boom my trade in vehicle has disappeared, it was sold even tho the finance had gone through, i went trying to search for help and everyone i have spoken with has been rude and unreasonable, i have been without my vehicle and as a soldier i have had difficulty doing my duties. The finance team saw a 20 your old soldier tried taking advantage and now i am paying the price. They have their vehicle back and i dont have mine... More
by CastilloStang
Employees Worked With
Jerry Gandarilla (General Sales Manager), Felipe Vasquez ( Finance Supervisor) , Armando Moraga ( Finance Manager)
February 14, 2017
Great experience I was greeted by Deanna, which was something new, I think this is a great improvement from previous visits the customer service back there was lacking I was greeted by Deanna, which was something new, I think this is a great improvement from previous visits the customer service back there was lacking More
by CARGIRLRF
Employees Worked With
Deanna, Manny Saenz
January 16, 2017
Awesome people to deal with. Highly recommended Went to by a new truck and had a great experience. Nice people to work with. Good financing and knowledge of the truck. Would work with them again. Went to by a new truck and had a great experience. Nice people to work with. Good financing and knowledge of the truck. Would work with them again. More
by Medlock
Employees Worked With
Sasha Martinez
November 18, 2016
Awesome and fun experience This place had great customer service, the people that helped me were friendly people and did there best to give me a good deal, and this was a very c This place had great customer service, the people that helped me were friendly people and did there best to give me a good deal, and this was a very clean dealer. More
by Kevlo
Employees Worked With
Elaine and Tony
