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Shamaley Buick GMC

El Paso, TX

4.5
221 Reviews

955 Crockett Street

El Paso, TX

79922

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Showing 221 reviews

August 02, 2024

Alex barreda and sergio where great with me, they really helped me get what i wanted. More

by rod_man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex barreda
Aug 04, 2024 -

Shamaley Buick GMC responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

July 30, 2024

I took my dually for a repair on a Saturday, I was told they were going to take it in on Monday, I called on Monday around noon to get and update, and they told me they already find out the issue, and it w More

by mario_ale123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
Jul 31, 2024 -

Shamaley Buick GMC responded

mario_ale123, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered due to the lack of communication and the extended wait time. I would like the opportunity to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Thank you for your feedback, and I’m looking forward to understanding more about what took place during your experience. David Logston General Manager dlogston@Group1Auto.com

July 27, 2024

They are very friendly and very knowledgeable of the features of the vehicle, and very patient to explain them to you. More

by chevele_54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Barrera and Mario Valle
Jul 27, 2024 -

Shamaley Buick GMC responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Shamaley Buick GMC! We are always more than happy to assist you if anything else comes up. Take care!

July 25, 2024

Professional and attentive! The service dept is top notch and service after the sale is great! More

by rivera1373
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aarón Rodríguez, Guillermo Veytia, Mr. Barrera
Jul 26, 2024 -

Shamaley Buick GMC responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 22, 2024

Excelent attention and very good service, Mr. Guillermo Veytia it’s very detail person! He knows his job! More

by Gordo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Aveytia
Jul 26, 2024 -

Shamaley Buick GMC responded

Hi Gordo, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2024

Excellent service from my service advisor Hugo & Memo. My vehicle was ready the same day! More

by Jaimegmunoz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo and memo
Jul 19, 2024 -

Shamaley Buick GMC responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2024

Great customer service and a wide selection of inventory. Fast and easy will definitely recommend. More

by Svill28.sv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio
Jul 18, 2024 -

Shamaley Buick GMC responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 15, 2024

Great Dealership and the salesmen were very friendly and helpful. Would highly recommend to anyone. More

by Jorge Velasquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Velasquez
Jul 17, 2024 -

Shamaley Buick GMC responded

Hello Jorge, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation and have an amazing day!

July 13, 2024

Great service from all employees. Mario Valles is an exceptional employee. He knows how to treat his customers. More

by Magic34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Valles
Jul 15, 2024 -

Shamaley Buick GMC responded

Hello, we're happy you found our staff to be so supportive during your experience here at Shamaley Buick GMC. We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

Great customer service and attention, very quick and easy to work with. Will definitely recommend More

by Slvillanueva3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rogelio
Jul 12, 2024 -

Shamaley Buick GMC responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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