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Shamaley Buick GMC

El Paso, TX

Overview
Reviews
Vehicles
4.4
259 Reviews
Call Dealership (915) 231-4000

955 Crockett Street

El Paso, TX

79922

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Showing 259 reviews

September 07, 2023

Angel the service advisor explained in detail the maintenance required on my vehicle and I was happy to get it done. More

by veleznorma19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Sep 21, 2023 -

Shamaley Buick GMC responded

We are pleased to hear that Angel, the service advisor, explained in detail the maintenance required on your vehicle, and you were happy to get it done. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 07, 2023

Mr. Santiago was very courteous, explain in detail what the issues and procedures. The items that needed to be checked and fixed were done very quickly More

by jardinesarcoiris500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Santiago
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Sep 22, 2023 -

Shamaley Buick GMC responded

Thank you for your kind words about Mr. Santiago! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 05, 2023

The service advisers are great, friendly, and professional. Will let you know what exactly the vehicle needs and will advise why they are needed. They did a complementary wash on the vehicle, More

by sterl_manny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
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Sep 09, 2023 -

Shamaley Buick GMC responded

We appreciate you taking the time to leave us this feedback.

August 31, 2023

Ernie took great care Pfizer me. I appreciate the the updates and how took care me More

by farrell.armstrong12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 04, 2023 -

Shamaley Buick GMC responded

We are thrilled that Ernie provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 29, 2023

Salesmen Oscar Olivera was very professional in helping me out to meet my needs. When I saw the truck that I have been looking for I was out driving it home in 90 minutes. Thank you very much More

by Purochamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 12, 2023 -

Shamaley Buick GMC responded

Congratulations on your new vehicle! At Shamaley Buick GMC, your satisfaction is our ultimate goal and we are pleased to hear that Oscar was able to provide you with an exceptional sales experience! We look forward to the opportunity to assist you again in the future.

August 28, 2023

The communication throughout service was excellent. Ernie was super professional, detailed describing the issue and provided different options! More

by Jcbarr8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie Salas, Digital AirStrike
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Sep 01, 2023 -

Shamaley Buick GMC responded

Thank you for your kind words about Ernie! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

August 28, 2023

The service dept was attentive and got my car repair done in the promised time.Andvthe car was shiny clean when I picked it up. More

by sskarns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernie
Report | Print
Sep 06, 2023 -

Shamaley Buick GMC responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 21, 2023

Great customer service and my vehicle was ready and done in the time that it was promised. More

by Guarachin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Veytia
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Aug 26, 2023 -

Shamaley Buick GMC responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 14, 2023

Got my oil changed waited on truck not to bad waiting time will be back More

by Williskenny98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa rodriguez
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Aug 25, 2023 -

Shamaley Buick GMC responded

Thank you! We look forward to your business with us again!

Aug 25, 2023 -

Williskenny98 responded

Thanks again

August 09, 2023

Ernie my service advisor was well informed and helpful. He kept me informed throughout the repair of my car and got it back to me sooner than expected. More

by pycsandieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Sep 07, 2023 -

Shamaley Buick GMC responded

We are thrilled that Ernie provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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