Shamaley Buick GMC

Took my vehicle in on a Friday the service representative i spoke on Friday was off on Saturday had a hard getting updates on my vehicle abd a shuttle i spoke on Friday was off on Saturday had a hard getting updates on my vehicle abd a shuttle More

Awesome dealership. We initially were looking for a Traverse but stoped to see the Acadia’s and well my wife changed her mind. The one she chose is exactly what she want We initially were looking for a Traverse but stoped to see the Acadia’s and well my wife changed her mind. The one she chose is exactly what she wanted. More

Awesome shopping experience great customer service very clean environment and very helpful staff I will continue purchasing from this dealer in El Paso. clean environment and very helpful staff I will continue purchasing from this dealer in El Paso. More

Was greeted well very attentive to my needs. Waiting time and service was quick and delivered in a timely manner. Waiting time and service was quick and delivered in a timely manner. More

The service was incredibly fast compared to previous visits. The cashier lady was very friendly as well. My service advisor, Ernesto was super friendly and would update me through text when needed. visits. The cashier lady was very friendly as well. My service advisor, Ernesto was super friendly and would update me through text when needed. More

Exceptional service from Mario Valle. Best car buying experience I’ve had in a while. I will definitely recommend this dealership. Best car buying experience I’ve had in a while. I will definitely recommend this dealership. More

The dealership asks that you make an appointment but it doesn't matter because your car will sit there for days, untouched. No one calls about updates. Vehicle was there for 1+ week and when we received it doesn't matter because your car will sit there for days, untouched. No one calls about updates. Vehicle was there for 1+ week and when we received it it had damage to associated parts and were informed "it's not covered". When the damage was from them switching a part that was apparently defective. More

Martin was the worst service advisor I’ve ever had. Not only did he not communicate, he was rude and condescending when I asked for updates. On top of that, he’s a liar. To shut me up he stated he woul Not only did he not communicate, he was rude and condescending when I asked for updates. On top of that, he’s a liar. To shut me up he stated he would pick me up on the day my truck would be ready knowing he wouldn’t even be working that day. Horrific customer service. More

From sales to finished contract Shamaley GMC were just outstanding!!!! Will be back for another vehicle as needed !! outstanding!!!! Will be back for another vehicle as needed !! More

Staff was friendly and attentive to help upon arrival in service dept. and snacks and water was complimentary. service dept. and snacks and water was complimentary. More