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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
435 Reviews

435 Reviews of Shaker's Family Hyundai - Service Center

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September 13, 2024

The Gentleman at the service desk was very polite. I explained the issue I had with the dealer in Milford regarding my recall and he had it taken care of. The reason why I gave only 3 stars was due to More

by foxynyprincess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall whom was working with me.
September 13, 2024

Mitch the service rep was excellent. Service was done quickly. Waitlng room was very comfy More

by rtgeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
September 12, 2024

Knowledgeable, professional in manner and admire. I didn't have to ask any questions as they keep you up to speed with everything being performed Excellent job 👏 More

by ebb47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Always a great experience when I have to go and get my car serviced! Everyone is super pleasant to interact with. More

by mcoatta1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Great service, Mitch is a Great Employee! ! Please don’t ever move my seat again. I have back surgery and got stuck when I got back in !! More

by KarlwSieling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Kept complaining about my rotors. They would resurface them but not replace them. During my last visit I mentioned the rotors again but this time the rotors were no longer under warr More

by Unsatisfied
Recommend Dealer
No
Employees Worked With
Na
September 05, 2024

Service appt. Went smoothly and quickly. Next day received a video detailing what was done and what was checked. A nice surprise. More

by kateridziuba1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

This Hyundai location has Great staff who make it easy to meet your needs and your vehicles needs. Staff is always welcoming and very commentating when I’m in no matter the occasion I also find out they’re v More

by CEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch , and service members
September 01, 2024

Great dealership, Great service department, Clean, Great people, Knowledgeable, Courteous, Friendly. Sent video of service - nice touch. More

by rinaldi320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
August 31, 2024

Quick and easy. Front desk answered my questions about service intervals and what I can expect in next couple of years. More

by michaud.bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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