Shaker's Family Hyundai - Service Center
Watertown, CT
435 Reviews of Shaker's Family Hyundai - Service Center
Employees are always so helpful and kind! !! Have never had anything other than a great experience!! Whether it is a phone call or I am there for service they are all GREAT!!! !! Have never had anything other than a great experience!! Whether it is a phone call or I am there for service they are all GREAT!!! More
Great service and the team at Shaker Hyundai were great to work with, a great experience to work with, a great experience More
I am very pleased with the people and the work done at Shaker Hyundai. I appreciate their attention to detail and friendliness. I have only required routine maintenance, and it has been easy, fast, and a Shaker Hyundai. I appreciate their attention to detail and friendliness. I have only required routine maintenance, and it has been easy, fast, and a pleasant experience. More
Always attentive Courtious and sees to all my service needs for my car. Mitchell, my service representative is very friendly and makes me feel at home and welcome needs for my car. Mitchell, my service representative is very friendly and makes me feel at home and welcome More
The people are fantastic but service time could be better. Waited 2 hrs for an oil change when it should only take a half hour, I had made my appointment a month in advance. I’ve been a customer with better. Waited 2 hrs for an oil change when it should only take a half hour, I had made my appointment a month in advance. I’ve been a customer with shakers for almost 5 years now and the service wait time has always been unnessisarily long for simple things. More
I took my SUV in for a routine service, oil change, tire rotation with a scheduled appointment for 1pm. I made them aware that I would be waiting there as they ask when you book your service appointment. My rotation with a scheduled appointment for 1pm. I made them aware that I would be waiting there as they ask when you book your service appointment. My car did not get taken in for the service until 2:50pm and I was scheduled to see a client for 3pm which I had to call and was an hour late getting to him. I was told one price over the phone and they tried to charge me $10 more once I brought it in. I only rated a 2 star because the service counter attendant did end up giving me the original price that I was told it would be. More
Shaker's Service department is excellent. Brought my car in for an engine light and regular service. My service advisor Mitch greeted me by name as soon as I drove in. When I picked up Brought my car in for an engine light and regular service. My service advisor Mitch greeted me by name as soon as I drove in. When I picked up the car he explained what the issue was with my car and how it was repaired. As a person with little knowledge about what's under my hood, he explained it in a way that I understood and didn't make me feel stupid. More