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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
435 Reviews

435 Reviews of Shaker's Family Hyundai - Service Center

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September 27, 2024

Very satisfied with the Shaker's service team. Every aspect of the process - making appointments, discussing our needs, understanding their recommendations, and getting our vehicle in and out of t More

by BMMCILRATH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Kyle
September 27, 2024

Service was as expected no better no worse that is why I rated you average More

by tjajz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
did not work with Sales would not let me change
September 27, 2024

Work was professionally completed in a timely manner. Communication with my service representative was very good More

by Joe Hadam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Colby
September 27, 2024

Colby I. Service is the best! He always listens to what my request is and comes through with getting it done. More

by LAUREN13TAG
Recommend Dealer
Yes
Employees Worked With
Did not use sales dept
September 27, 2024

The service was great and the work done on my vehicle was great. All within a reasonable timeframe too More

by giusbelpagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
September 26, 2024

Easy to make appointment, service advisors very friendly and helpful. Very happy with our experience. More

by betsy_depaolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

This was my first time getting my car serviced at this dealership where I purchased my vehicle. I was pleasantly surprised by the attentiveness and professionalism of the service advisor. Everything wen More

by David.Quast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hawley
September 24, 2024

Very pleased how the service desk explained what was recommended and presented the video of the technician examining the car. More

by EVENPAR18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
September 20, 2024

The team is always professional, courteous and efficient in the service provided. Communication is always clear. Cost seems appropriate. More

by len.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name, he said he was the oldest there that morning despite looking younger
September 19, 2024

Mitch Hubert is an exceptional service manager/adviser. The dealership is immaculate and I appreciate the video walk-around for recommended service. More

by wplabella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Hubert
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