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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
435 Reviews

435 Reviews of Shaker's Family Hyundai - Service Center

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October 10, 2024

I had an overall excellent experience. Very knowledgeable, polite, responsive and always willing to help their costumers More

by ynks
Recommend Dealer
Yes
Employees Worked With
Chris
October 10, 2024

Good customer service. Moderate comfortable waiting area. Slow information technology download speed. For EVs and complementary charge while performing maintenance would b More

by peter_hirsch
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

The service area was tidy and well organized. The service was very efficient. All the staff were very polite and helpful. We enjoyed our stay at the waiting lobby. More

by ckleung1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
October 09, 2024

Exelent service all the people in different departments was very efficient and professional definitely recommended to family and friends More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Fast Courteous Insightful Hospitable Clean Modern Quick Knowledgeable Prepared Industrious Comfortable Kind Friendly Has refreshments More

by NICOLENNNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Horner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Colby's kindness, consideration and understanding was my deciding factor to return to Shaker's to service my car once again. More

by STRIATAFILLOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Kyle
October 05, 2024

Mitch was awesome Very professional I felt that he answered all of my questions about the Bluelink app More

by jillwirtemburg628
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
October 05, 2024

Good to see the video of the issue- wish they had cleaned the area that I had used the tape to hold the part in place- now the tape is gone but the residue is still there More

by mcraft3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
October 04, 2024

Everyone was very nice and I was in and out very quickly. They took care of what my car needed. More

by cherylxo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
September 28, 2024

Brandon was very knowledgeable & took the time to thoroughly research our options with us before purchase. We will definitely be back & recommend to our friends & family! More

by jxof82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon,Mitch,Josh
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