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Shaker's Family Hyundai - Service Center

Watertown, CT

4.5
542 Reviews

542 Reviews of Shaker's Family Hyundai - Service Center

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March 16, 2025

Excellent service, immaculate facility, highly professional. Joe was fantastic and I truly appreciated him explains everything to me along with features that makes car has that I wasn’t even aware More

by klavierstucke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe - 5 stars
March 15, 2025

I have had nothing but trouble with my car. 5 out of 25 months of my lease, so far, the car has been out for repairs. ICCU failure, brake failure, 2 tires defective. I wish that the dealership More

by Mickey
Recommend Dealer
No
Employees Worked With
Joe who is always nice and helpful.
March 15, 2025

Joe knew exactly what was wrong with my car and set up an appointment to have it fixed. Brought it back in as I was hearing noise again and he fixed it for me More

by janiceblake47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not use anyone in sales, I was using service department
March 14, 2025

First visit for maintenance and recall notice. The entire staff was excellent and professional. Thank You and your entire Service staff. Look forward to my next scheduled service. More

by agostojjr@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
March 14, 2025

Easy comfortable experience Sales and finance people were very helpful and clear helped us make the decision. More

by krzysrobert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio miernowski
March 14, 2025

First 2000 mile oil change-check up, tire rotation. Great customer service, communication. Performed work in little over an hour. More

by arthur.jr7217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Kyle
March 12, 2025

The greeting from the service people is outstanding. ...they greet you immediately and pleasantly, they take care of you, they keep you informed as you wait, and then they escort you to your car. Wond More

by santina2502
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch, Joe, Crystal (who popped in and greeted me also). and...
March 11, 2025

Second time here. Very happy with the service each time. The staff is very friendly and knowledgeable. Each time I went I had the same service tech named Mitch , he wa More

by natale.jessica22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
March 11, 2025

Very friendly and very efficient. Clean and comfortable waiting area. Reps go above and beyond! More

by rapidtapes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
March 09, 2025

I made my appointment by email which was nice. I got the at 920 was treated so nicely. They took my car for oil change and tire rotation waited just about 45 mins which was all so nice he asked if More

by LORRAINEV313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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