Shaker's Family Hyundai - Service Center
Watertown, CT
472 Reviews of Shaker's Family Hyundai - Service Center
I've had my car serviced in different places but no one ever sent me a video describing the part of my car that was being inspected so I could see for my own self. Plus they vacuumed out my car and wiped i ever sent me a video describing the part of my car that was being inspected so I could see for my own self. Plus they vacuumed out my car and wiped it down inside. Excellent service. More
I arrived for my 10:00 appointment to have an anti theft software update per recall. 2 hrs and 45 minutes later I was able to leave. First, I was told about an array of services my vehicle should have. I be software update per recall. 2 hrs and 45 minutes later I was able to leave. First, I was told about an array of services my vehicle should have. I believe it’s called upselling. I heard them give a young woman an almost identical list. The vehicle was clean. The staff extremely polite . I appreciate the inspection video. More
I drop off my car 5/27 at the dealership with engine problems and as off today I have not heard from anyone about what’s wrong with it , call every week & left several messages to the service manager Ma problems and as off today I have not heard from anyone about what’s wrong with it , call every week & left several messages to the service manager Max , call corporate as well to complain. Playing phone tag with corporate as well . . Hyundai it saying the have no loaner for 2 1/2 month . Look for other option this dealership it’s not it .. More
Extremely poor customer service experience with the parts department unable to quote accurate shipping times for spark plugs both Chris and Rob refused to call me back with updates that parts wouldn’t be in department unable to quote accurate shipping times for spark plugs both Chris and Rob refused to call me back with updates that parts wouldn’t be in communication is key in this world and there is none of it at Shakers Hyundai parts More
When u bring a car to the dealership & ur told its covered by the warranty & then u go pick it up .... they tell u its not covered by the warranty.... its bull. U would think they would tell u before covered by the warranty & then u go pick it up .... they tell u its not covered by the warranty.... its bull. U would think they would tell u before they fix it that its not covered so ur not surprised. Dealerships & their service departments are nothing but a joke. More
Thank you to the Crew of Shakers Family Hyundai including Rodrigo P Gallardo! Great Job I love my new 2021 Hyundai SantaFe. Come buy your Car from Shakers ! Rodrigo P Gallardo! Great Job I love my new 2021 Hyundai SantaFe. Come buy your Car from Shakers ! More
This was my second lease from Shakers, and I thought the first was a good experience, Steph made me realize how important the salesperson is to the process. She covered everything completely and I am very h first was a good experience, Steph made me realize how important the salesperson is to the process. She covered everything completely and I am very happy with the experience and my new car. I Rate Steph as 5+ and she is a credit to your dealership. More