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Shaker's Family Hyundai - Service Center
Watertown, CT
435 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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435 Reviews of Shaker's Family Hyundai - Service Center
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September 12, 2019
Great service experience I had to have an update done to my new to me Sonata. I made the appointment online and they followed up to make sure everything was good with me. I d I had to have an update done to my new to me Sonata. I made the appointment online and they followed up to make sure everything was good with me. I dropped the car off and everything was done within an hour. There was great communication and it was ready when they said it would be. More
by Caleb
Employees Worked With
Sharmella
July 02, 2018
if you're under warranty and a women don't go here They are horrible, friendly but beware of smiling faces! Under warranty and have a problem they'll tell you nothing is wrong without checking car. They are horrible, friendly but beware of smiling faces! Under warranty and have a problem they'll tell you nothing is wrong without checking car. More
by Tanya
Employees Worked With
Sales manager, Women in intake, and two different tech
August 30, 2017
Newly purchased a 2017 sonata I'm writing a review of the service salesman Bayron Martinez. Barron was professional, thorough, informative and very patient to my concerns on the 2 I'm writing a review of the service salesman Bayron Martinez. Barron was professional, thorough, informative and very patient to my concerns on the 2017 Hundai Sonata, which I bought from Shakers Hyundai on August 18, 2017. Should a friend of mine be interested in a Hundai product, I would highly recommend them to make an appointment with Bayron Martinez for a comprehensive and complete understanding of what a potential customer would have to help them decide on what is accommodating to their needs. All in all, Barron did a great job, especially since I need help on going with all features my new Sonata Bayron will make himself available. Thanks Bayron! Best, Bob Neagle More
by Mysonata@aol.com
Employees Worked With
Barron Martinez
August 17, 2017
Post sales assistance. I contacted Shaker's General Manager Bruce Novicki post sales in regard to an item that is usually included with all vehicles, but was missing from th I contacted Shaker's General Manager Bruce Novicki post sales in regard to an item that is usually included with all vehicles, but was missing from the used vehicle I purchased. I had to make just one phone call to Mr. Novicki. He quickly made arrangements to resolve the issue at no cost to me. Excellent dealership to do business with. I highly recommend Shaker's Hyudai. I will definitely consider returning to Shaker's when the time comes to replace my vehicle. More
by Ron2017
Employees Worked With
Bruce Novicki, Miguel Hernandez
November 18, 2016
Shame shame. Daughter bought a new Tuscon last January and they won't give her the second set of keys. Salesman left and a staff now claims he did not even sell he Daughter bought a new Tuscon last January and they won't give her the second set of keys. Salesman left and a staff now claims he did not even sell her the car. She kept voice mails from him on her phone. $30,000 and they won't honor the second set. Eh a m e on Devinos. More
by Kn
Employees Worked With
Manager
