Shaker's Family Hyundai - Service Center
Watertown, CT
435 Reviews of Shaker's Family Hyundai - Service Center
Great service considerate quick and courteous helpful team everyone is always very friendly complimentary refreshments coffee water fruit snacks chips great all around place 5 stars 10/10 A++ team everyone is always very friendly complimentary refreshments coffee water fruit snacks chips great all around place 5 stars 10/10 A++ More
From start to finish my service visit was top notch. I was greeted politely and quickly checked in. Once my service was completed the checkout was simpmet I was greeted politely and quickly checked in. Once my service was completed the checkout was simpmet More
We’ll, everyone was very nice, but I was given the wrong information about the need to update my navigation, and I called and left two or three messages for clarification and no one called me back. information about the need to update my navigation, and I called and left two or three messages for clarification and no one called me back. More
Staff are pleasant, waiting room is nice, they keep you informed along the way. I just wish it didn't take as long for a simple oil change. I always wait and have yet to be out in under 2 1/2 hours. I t informed along the way. I just wish it didn't take as long for a simple oil change. I always wait and have yet to be out in under 2 1/2 hours. I think they prefer you leave your car, but that isn't convenient for me. More
As usual our service was great. ... ThANKS . SHARMELLA (SERVICE WRITER) IS ALWAYS THERE TO HELP US. THANK YOU........VINCE ... ThANKS . SHARMELLA (SERVICE WRITER) IS ALWAYS THERE TO HELP US. THANK YOU........VINCE More
I booked back in May for a first appointment service of oil change and tire rotation...they gave me Thursday July 6th so I could go to work after.... The same appointment for my new Honda civic was an hour oil change and tire rotation...they gave me Thursday July 6th so I could go to work after.... The same appointment for my new Honda civic was an hour and fifteen minutes....THREE HOURS AND FIVE MINUTES... I'm even giving u ten extra minutes for xxxxxxx around at the end..... people make appointments far in advance so their daily life isn't screwed up.... Totally unacceptable to me or anyone that hears this story. I know my maintenance is included with my purchase of this 56k vehicle....but hey I played the game booked far out with a bad ending.....all your employees were caring and nice , but this was bs....I would like some sort of compensation and anxious for a Manager contact me....thank you for your time John More
Horrible service. They never answer the phone and when you leave a message they don’t return your call based on what you’ve said in your message. They never answer the phone and when you leave a message they don’t return your call based on what you’ve said in your message. More
I have nothing but great things to say about this dealership!!Everyone was exceptionally kind..even when they were extremely busy!!! Keep up the great service👍 dealership!!Everyone was exceptionally kind..even when they were extremely busy!!! Keep up the great service👍 More