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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
435 Reviews

435 Reviews of Shaker's Family Hyundai - Service Center

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July 15, 2023

Great service considerate quick and courteous helpful team everyone is always very friendly complimentary refreshments coffee water fruit snacks chips great all around place 5 stars 10/10 A++ More

by vinniegst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire service department excellent costumer service above am beyond every time and everyone Cosme tablet working hard god bless them and their families , Ondre Canzius
July 14, 2023

Excellent service all around ! ! Very catering towards their customers!! Definitely be back!! Even cleaned up my car!! 😊 More

by Angelfaces52@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No sales department
July 14, 2023

From start to finish my service visit was top notch. I was greeted politely and quickly checked in. Once my service was completed the checkout was simpmet More

by JDSANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

We’ll, everyone was very nice, but I was given the wrong information about the need to update my navigation, and I called and left two or three messages for clarification and no one called me back. More

by mlucas0226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t want to name names
July 11, 2023

Staff are pleasant, waiting room is nice, they keep you informed along the way. I just wish it didn't take as long for a simple oil change. I always wait and have yet to be out in under 2 1/2 hours. I t More

by csomers254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ondre Canzius
July 09, 2023

As usual our service was great. ... ThANKS . SHARMELLA (SERVICE WRITER) IS ALWAYS THERE TO HELP US. THANK YOU........VINCE More

by DIANEVINCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE WRITERS AND SERVICE TECHS
July 08, 2023

I booked back in May for a first appointment service of oil change and tire rotation...they gave me Thursday July 6th so I could go to work after.... The same appointment for my new Honda civic was an hour More

by JOHNCZERWINSKI
Recommend Dealer
No
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete a mechanic and Mitch from service were all A+ but don't no who dropped the ball but don't no even thou free bring my new car back to u
July 08, 2023

Horrible service. They never answer the phone and when you leave a message they don’t return your call based on what you’ve said in your message. More

by DEFENDER315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sharmelle
July 04, 2023

I have nothing but great things to say about this dealership!!Everyone was exceptionally kind..even when they were extremely busy!!! Keep up the great service👍 More

by styleitrite1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ondre Canzius
June 30, 2023

Great max the service manager was a big help was in and out will be back More

by jeffcorr26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max casagrande
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