Shaker's Family Hyundai - Service Center

Nice pleasant surroundings to wait while your car is serviced. The service department people were friendly and receptive for answering questions and demonstrating how the equipment worked. serviced. The service department people were friendly and receptive for answering questions and demonstrating how the equipment worked. More

Had vehicle for 5 weeks. The first 4 weeks nothing was done, it wasn't until I began calling and demanding an update. Techs would avoid calls, not return calls. Horrible c The first 4 weeks nothing was done, it wasn't until I began calling and demanding an update. Techs would avoid calls, not return calls. Horrible communication/services. Received car back 5 weeks later, exactly the same....unable to 'REPRODUCE' problem. More

Very good I recommen shakers family hyunday, thank you mich for the help and all people who working hard 👍 mich for the help and all people who working hard 👍 More

Made a 9:30 am recall service which I would wait. Was told it would take 3 hours. Was told would be done 12-12:30. We came back at 2:30 and it wasn’t done. It ended being done at 4:30. I should have Was told it would take 3 hours. Was told would be done 12-12:30. We came back at 2:30 and it wasn’t done. It ended being done at 4:30. I should have been told it would take a full day (or they pushed it off until the end of the day because we didn’t wait). This caused me to have to cancel a needed dr appointment. Also when placing the service request it was thru a computer system. I needed to to know a time frame for the service but a computer doesn’t tell you that. That is why I don’t use a dealer service dept once a car is off warranty More

It was a good experience at Shakers service dept. Very attentive and informative. Thank you all Very attentive and informative. Thank you all More

We were very pleased with our service. All items were properly addressed. Also, Joe also gave us information regarding Blue link that were helpful. He also turned us on to a new window cle All items were properly addressed. Also, Joe also gave us information regarding Blue link that were helpful. He also turned us on to a new window cleaning product. More

Friendly staff, pleasant waiting area. I loved the video showing exactly what was checked on my vehicle. I loved the video showing exactly what was checked on my vehicle. More

I did an oil change on Saturday, and the entire crew in the Service Department are so kind and pleasant! I love SHAKERS FAMILY they are truly an amazing staff. Keep up the good work my (DEAR).......:-) the Service Department are so kind and pleasant! I love SHAKERS FAMILY they are truly an amazing staff. Keep up the good work my (DEAR).......:-) More

My first service appointment for my new Palisade was an outstanding experience from start to finish. The service department displayed a high level of professionalism, making me feel welcomed and valued as outstanding experience from start to finish. The service department displayed a high level of professionalism, making me feel welcomed and valued as a customer. Joe, in particular, was an incredible resource; he was not only knowledgeable about the vehicle but also took the time to explain each step of the service process to me. His patience and willingness to answer all my questions really put me at ease. I left feeling confident in the care my vehicle received and appreciative of the excellent customer service. More

Have been very pleased with the service department. Mitch and the rest of the team at Shaker’s are the best! Mitch and the rest of the team at Shaker’s are the best! More