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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
473 Reviews

473 Reviews of Shaker's Family Hyundai - Service Center

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September 18, 2023

John Horner was a phenomenal and respectful product specialist and really took the time to make sure I got what I wanted for the price in my budget! More

by t.mitchell0
Recommend Dealer
Yes
Employees Worked With
John Horner
September 18, 2023

The dealership is very friendly, welcoming and trustworthy. Staff is very professional and caring. Would recommend to friends and family More

by GIZZI1279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2023

Mitch your rep was very responsive and updated me regularly on the status of my car More

by 2018TCGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
September 15, 2023

I expected a 30 minute service and showed up 15 minutes early. My service took 3 hours for a 10 minute software update and a simple oil change. I received no communication from the tech or the service desk More

by OHHZONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea
September 14, 2023

Thank Any for your professionalism in handling the needs I had for my vehicle. You are inns and listen which I appreciate. Thank you so much looks like we are all set with our vehicle problem. Thank you. More

by EBBY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with sales
September 13, 2023

Love the changes you have done to the service area. Excellent service - Amy was awesome , exceeded my expectations More

by JMMSTEWART.09S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
September 11, 2023

Normally, I would have given 5-stars, but my wait was almost two hours for a maintenance check and replacing the cabin air filter and engine air filter...should have been half that time, but as I underst More

by JBORST0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
September 10, 2023

Mitch was amazing to work with. Spectacular experience from start to finish. Thanks Mitch, can’t wait to get serviced again! More

by ANTHONY.MANCINI7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
September 08, 2023

Had what I needed for factory recall to be installed. work was done in a speedy matter. More

by jonie693
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dept manager
September 08, 2023

Had a great experience servicing my car. Joe was super nice and professional and very helpful. More

by NICOLEJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in servicing
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