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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
435 Reviews

435 Reviews of Shaker's Family Hyundai - Service Center

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August 10, 2023

I have nothing but good words for this dealership for their courtesy and keeping my vehicle up to snuff. I have nothing but compliments to the Service Dept. I never have any worries that the job will be More

by DAVID.T.JACOBOSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The full Service Department- all employees
August 07, 2023

The service started promptly, and was over in a short time. I barely got through reading the newspaper, and it was done. Great video of what was done, also. Thanks. More

by BOBSMITH.MIDDLEBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
August 07, 2023

Everyone was very nice and professional. I appreciate that they took me to my vehicle so I could show them my exact concern. They went above and beyond. More

by ALKGAMBINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Crum, Patrick in service
August 03, 2023

Great job no complaints at this time thank you shaker family Hyundai have a great day. More

by viathin75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center is still good
August 03, 2023

Went to the dealership and they evaluated the vehicle. They were able to remediate it and did a good job. More

by GEOFFREY.FERRUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Very pleasant, informative, kept us informed of car’s condition & work being done. Finished work in timely manner. Friendly , helpful staff. More

by rmatern295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
August 01, 2023

People (thanks, Amy) and service are terrific. However, getting through to Shaker on the phone is too difficult. Please make it easier to reach Service via phone! More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in Service Department
August 01, 2023

The service center is severly understaffed and it takes way too long. I would much rather drop my car off, but they don't have any loaner cars available. More

by eringerena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2023

Great service. Great people. Nothing else to say. Close to home dealership is very important to me. More

by MLANEVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Service team was great. Amy checked me in. Super friendly and helpful. Received an overview video from the service tech shortly after I dropped it off. Whole experience More

by tschepis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Non sales
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