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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
435 Reviews

435 Reviews of Shaker's Family Hyundai - Service Center

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August 24, 2023

They were courteous Fast and very accommodating. They made me feel they wanted to solve my problem. More

by nickgug7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy, Ondre Canzius
August 23, 2023

They took too long to repair my car and the worst thing was that they never offered a courtesy car and I spent a lot in these two months. More

by Mia Carbonell
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Shantal and José were very kind to me and they helped me in Spanish and to follow up on my case with them I am very grateful because without them being from the service department they helped me a lot
August 23, 2023

Very satisfied with the service center. People are friendly and service was done in the time stated. More

by bobmls444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2023

I had a very pleasant experience, able to answer all my questions.I was told it would take about about 90 mins. It only took 60 mins! More

by rmhayes9764
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no sales people
August 19, 2023

I am kept informed with status. I always get service with a smile. I was squeezed in this time because they could see I was getting desperate with my concerns. They could not fin More

by victorine.morrison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hawley
August 17, 2023

Service was good someone always informed me about the statis of my car someone was always offering me a drink or coffee More

by jerryy39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2023

Someone came into the waiting room to inform me of the status of my service. More

by fostinad
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several people.
August 13, 2023

Nice and helpful staff. Clean waiting area. All around a good nice great nice experience More

by ZOAR95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
August 12, 2023

Always great service. Never had any issues and wait time has always been reasonable. Updated renovations are a plus. More

by SR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitchell
August 12, 2023

I had a very good experience with the service department. They were very attentive and helpful with getting my car serviced. More

by BHUBIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitchell Hubert
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