Shaker's Family Hyundai - Service Center
Watertown, CT
473 Reviews of Shaker's Family Hyundai - Service Center
I would never go back to Shaker's of Hyundai! My catalytic converter was stolen while on their premises. They have no cameras, alarms or fencing to prevent/deter anyone from coming on their prope My catalytic converter was stolen while on their premises. They have no cameras, alarms or fencing to prevent/deter anyone from coming on their property to access these vehicles. They do not take any responsibility for their neglect. I would advise no one leave their vehicles overnight at this company. They also mis diagnosed my vehicle in order to keep it overnight. If this never happened, I would have never left my vehicle. More
Brought car in for final repair and there was NO communication with Service and myself. They still have not fixed the problem hence why we wrote to Hyundai Corporate and put issue in their hands. communication with Service and myself. They still have not fixed the problem hence why we wrote to Hyundai Corporate and put issue in their hands. I will never purchase nor bring my other car here for service. When my car was ready after “service” it was dirty inside and out and also they used all my fuel and did not refill vehicle. Also, it was told that a Service department member drove my car home to their house. This is unacceptable, especially without my permission. Sales department was not competent either. Between screwing up the registration to the fighting to get refund back walking away from another potential purchase. This dealership has a lot of communication and professional issues that need to be addressed. More
The service technician was extremely courteous and helpful, service was completed ahead of schedule and the facility was spotless. helpful, service was completed ahead of schedule and the facility was spotless. More
Worst service ever. Dropped my car off the day before, went to pick it up at 4:00 the next day, and they had t even started an oil change! Dropped my car off the day before, went to pick it up at 4:00 the next day, and they had t even started an oil change! More
excellent sales and service you really feel like a customer that is valued . Thanks Charles customer that is valued . Thanks Charles More
encountered no problems. ....work done in a favorable time frame....staff was courteous and friendly ....work done in a favorable time frame....staff was courteous and friendly More
I felt my car was kidnapped . Two months at the dealer. Even a month after i was told the parts can in. When picking up the car ,still had to pay hundreds of dollars Even after th Two months at the dealer. Even a month after i was told the parts can in. When picking up the car ,still had to pay hundreds of dollars Even after the insurance check was handed over to dealer. The advisor did'nt offer any advice other than get the insurance check. I wished they gave me a loaner. I feel sick about the whole ordeal. More
The people at Shaker are really friendly if not quite as knowledgeable as they should be about their electric cars. I feel that they could have been more helpful if they had more expertise. knowledgeable as they should be about their electric cars. I feel that they could have been more helpful if they had more expertise. More