Shaker's Family Hyundai - Service Center

Normally, I would have given 5-stars, but my wait was almost two hours for a maintenance check and replacing the cabin air filter and engine air filter...should have been half that time, but as I underst almost two hours for a maintenance check and replacing the cabin air filter and engine air filter...should have been half that time, but as I understand it there was a technician out that day. Mitch was real pleasure and kept me apprised and apologized. I am happy with Shaker's Family Hyundai and will be back! More

Mitch was amazing to work with. Spectacular experience from start to finish. Thanks Mitch, can’t wait to get serviced again! Spectacular experience from start to finish. Thanks Mitch, can’t wait to get serviced again! More

Had what I needed for factory recall to be installed. work was done in a speedy matter. work was done in a speedy matter. More

Had a great experience servicing my car. Joe was super nice and professional and very helpful. Joe was super nice and professional and very helpful. More

This location is always very friendly and helpful. I would recommend this place to other people. I would recommend this place to other people. More

This very basic service of my vehicle which should have taken 45 minutes at the outside took 2,5 hours...really not acceptable. The service writer's area was full of people milling around with no apparent taken 45 minutes at the outside took 2,5 hours...really not acceptable. The service writer's area was full of people milling around with no apparent purpose. The person who took in my vehicle told me 15 to 20 minutes...1 half hour later he was still looking for my car. After he went outside to take what seemed to be a personal cell phone call. it was pretty apparent that they were aware of my frustration, so they decided to cover the price of the service. A nice gesture but leads me to believe that I can do better at a "quick lube" type facility. There seemed to be no organization among the service staff...some doing much...others doing little. More

Made an unexpected visit for an issue that developed with my car. Joe was able to work me in to the schedule, and kept me informed as to the progress of the work done. Car was ready in a reasonable time. my car. Joe was able to work me in to the schedule, and kept me informed as to the progress of the work done. Car was ready in a reasonable time. More

Always get quick, friendly service at Shakers. There is a Hyundai dealership in my hometown but I travel to Shakers because of the service There is a Hyundai dealership in my hometown but I travel to Shakers because of the service More

My experience was wonderful,I was treated with respect,everyone involved was very nice &knowledgeable,the facilities were clean,&I enjoyed a cup of coffee&snack.thank you.🤗 respect,everyone involved was very nice &knowledgeable,the facilities were clean,&I enjoyed a cup of coffee&snack.thank you.🤗 More

They were great, nothing but top notch. Even though I had a issue before the individuals I dealt with this time were excellent. Even though I had a issue before the individuals I dealt with this time were excellent. More