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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
473 Reviews

473 Reviews of Shaker's Family Hyundai - Service Center

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November 01, 2023

Custeromer Service was the best. Mechanic was very friendly, knowledgable, and provided me with the information I needed. Unfortunately, after scheduling this over a month in adva More

by mariamcwaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember his name, but excellent service from him.
October 31, 2023

Excellent service by the service department. Very professional and courteous staff. Easy drop off and pick up. More

by janestango
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
October 29, 2023

I have always received excellent sales and customer service. It is a pleasure working with the people at Shaker's. More

by poohtrax
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

My overall experience was very good. Service done in a timely manner and texted me recommendation for filters to be changed. More

by trossini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2023

At first when they didn't contact me or answer the phone when I called previous to my appt, I thought I was in for a lousy experience. But the men working at the counter and the honest mechanics alleviated More

by GA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jow Hawley
October 28, 2023

This dealership has been, for me, one problem after another. I will never buy another car there and I think k I will go somewhere else for service. More

by milech812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont know their names
October 27, 2023

The mechanic didn't notify me about a damaged tire, service prices missing to get More

by BUNGIUABA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have to look at the receipt for the name
October 26, 2023

Overall good service for two tire replacements. There was a very long wait though and I had to go back once I was close to home because my wheel lock key was not given back to me or placed in the c More

by DOMINIQUERUIZ17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
October 25, 2023

Disorganized and real corner cutting. Say the will do something and forget what they said! More

by james_mckenna_0735
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
October 25, 2023

Have always experienced a hassle free appointment. Both incidents were resolved with no repeat visits More

by KLUDVINSKY
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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