Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Shaker's Family Hyundai - Service Center
Watertown, CT
438 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
438 Reviews of Shaker's Family Hyundai - Service Center
Sort by
October 03, 2023
James greeted me with a cheerful "Hello, how are you? "upon my arrival at the dealership. Joe kept me informed throughout my visit. He was helpful in explaining what the needs of my car were. Both men "upon my arrival at the dealership. Joe kept me informed throughout my visit. He was helpful in explaining what the needs of my car were. Both men were very kind and professional. More
by BOBVIT1
Verified CustomerEmployees Worked With
Joe in service
October 02, 2023
Very impressive! ! From the moment I walked in, every staff member was friendly. Courteous and information. A real pleasure ! From the moment I walked in, every staff member was friendly. Courteous and information. A real pleasure More
by HERLILLYNESS1
Employees Worked With
Ondre Canzius
October 01, 2023
Waisted my time there. 3 hours and they couldn’t get the recalls done. My car was perfectly fine and when I got out stop working, with battery issues but I was NOT informed 3 hours and they couldn’t get the recalls done. My car was perfectly fine and when I got out stop working, with battery issues but I was NOT informed while there. Bad customer service even though I called five times nobody answered, worse customer experience ever. More
by rdsosa
Employees Worked With
Service department
September 30, 2023
Great service and the they seemed to care about your time and vehicle. I wish that their on line scheduling was a lot more vaailable and accessible for times and changes and vehicle. I wish that their on line scheduling was a lot more vaailable and accessible for times and changes More
by DONNAANDSTAN0
Employees Worked With
September 29, 2023
Amy was wonderful, personable and friendly, yet professional. She explained each repair and thanked me for my patience. It was a positive experience start to finish. professional. She explained each repair and thanked me for my patience. It was a positive experience start to finish. More
by TOOTY1
Employees Worked With
Amy
September 29, 2023
Brought my car in for service. Any greeted me in front of my car. Job well done by service and Amy explained everything. She’s super knowledgeable. Any greeted me in front of my car. Job well done by service and Amy explained everything. She’s super knowledgeable. More
by EBBY5
Employees Worked With
Amy in service
September 28, 2023
It’s clean, very organized, has a modern facility that’s pleasing to the eye. Personal is great and efficient. I would recommend this dealership to everyone. My only complaint is the distance and time to ge pleasing to the eye. Personal is great and efficient. I would recommend this dealership to everyone. My only complaint is the distance and time to get there. More
by Pelletier58
Employees Worked With
Not sure who they are and what they do.
September 28, 2023
Excellent service and very friendly! Very comfortable waiting area with plenty of beverages and snacks. Even though they were extremely busy my wait time was not bad. The best part was g Very comfortable waiting area with plenty of beverages and snacks. Even though they were extremely busy my wait time was not bad. The best part was getting a video of my car being serviced with recommendations that should be looked at. Thank you, Amy and James More
by sjpbasscat
Employees Worked With
Amy and James Service Department
