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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
474 Reviews

474 Reviews of Shaker's Family Hyundai - Service Center

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November 25, 2023

Very helpful and overlooked car well found the recalled part to set appointment to fix More

by SHAWNLEMELIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Always satisfied with service. I cannot remember off hand the name of the person who helped me on 11/18/23 but very pleasant and knowleagable. More

by MIKA7716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name of person who assisted me.
November 17, 2023

Bought the car in July and have been back 3 times. The service technicians either don’t care or incompetent-probably a little of both. They’ve misdiagnosed the problem on each of the occasions (I bro More

by dmborges66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xavier Hull
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

I drive 25 miles out of my way because they do a great job. Thanks for the diligence! More

by psutfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James & Dustin?
November 16, 2023

Very friendly and polite. They forgot to remove old sticker for when next service is due and replace w new one. Other than that seemed to be fine. More

by nbrenner3
Recommend Dealer
Yes
Employees Worked With
Service Dept
November 16, 2023

I was so impressed with my Service Advisor named Colby and also Mitch. Colby made me feel like buying another vehicle from Shaker's Hyundai. He was so kind to me and really knows how to treat his custome More

by Ms. Bacote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thais, Ondre Canzius
November 15, 2023

Jad my car serviced there in all areas was a great experience will return again More

by philipraymond69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

My car is still not fixed & they do not know the issue. My car was in the shop for 12 wks. More

by tylerpoznick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe the service Mgr
November 13, 2023

The staff went above and beyond. I had questions about some of my new 2024 Tucson hybrid's car functions and Matt (I think that is his name) was very patient and even took me for a More

by Gail29
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Love the staff at Shakers Hyundai. They treat you like family. Ty James for my service. More

by anacru69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
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