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Shaker's Family Hyundai - Service Center

Watertown, CT

4.5
542 Reviews

542 Reviews of Shaker's Family Hyundai - Service Center

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May 16, 2025

As always, service was fast and efficient. The waiting area is comfortable and clean, albeit a little small. It would be nice to have a table or desk to use as a work surface. More

by waynepmcc510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch
May 15, 2025

Always a pleasure to visit Shaker's because of the great reception and loving kindness that is shown to all. More

by agee1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department staff and Shawn who met me when I drove into the service center.
May 14, 2025

Very pleased. The representative was very personable and knowledgeable. I like receiving the video of the services performed. First time at this dealership and I w More

by barb.moran15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 11, 2025

Shakers service center is by far the best service I have ever had at a dealership. We recently moved to the area snd started bringing our car there. We will be bringing our car there for as long as we own i More

by YOUNG0584
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch from the service department
May 10, 2025

Excellent service! Friendly staff, quick turnaround, and quick inspections. Highly recommend this department for all needs! More

by SUZILAREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 05, 2025

The service department resolved my issue very quickly. Colby, I believe the manager, was awesome. Once I got my car towed in there, they made it a priority to be looked at. In the Ish interim, I was lucky More

by SILVERTINSMOKE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Miecznikowski
May 02, 2025

They are professional and very informative. They kept me informed during the service period with video clips of ongoing service More

by tsahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 30, 2025

Fixed a weird problem and gave me a loaner to get around - efficient and professional More

by mapa244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Everything was done in timely fashion and then some- Colby was instrumental in making things go smoothly and quickly resolved. I was also fortunate enough to have a loaner while they continued to proble More

by SILVERTINSMOKE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gio Miecznikowski
April 29, 2025

I did not purchased the vehicle from Shakers family Hyundai, I had a disastrous buying experience from Key Hyundai in Milford and decided to take the service of my vehicle to another Hyundai dealership More

by 21belenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hawley, Colby Kyle