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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
439 Reviews

439 Reviews of Shaker's Family Hyundai - Service Center

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November 16, 2023

I was so impressed with my Service Advisor named Colby and also Mitch. Colby made me feel like buying another vehicle from Shaker's Hyundai. He was so kind to me and really knows how to treat his custome More

by Ms. Bacote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thais, Ondre Canzius
November 15, 2023

Jad my car serviced there in all areas was a great experience will return again More

by philipraymond69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

My car is still not fixed & they do not know the issue. My car was in the shop for 12 wks. More

by tylerpoznick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe the service Mgr
November 13, 2023

The staff went above and beyond. I had questions about some of my new 2024 Tucson hybrid's car functions and Matt (I think that is his name) was very patient and even took me for a More

by Gail29
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Love the staff at Shakers Hyundai. They treat you like family. Ty James for my service. More

by anacru69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
November 11, 2023

Great Service Staff. Courteous and keeps you advised of the status of your vehicle. Gladly recommend More

by Primarycarefnpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Service Department
November 11, 2023

Very clean, great employees. Not sure, but felt I was there longer than necessary. Wondered what time they actually began work on my car after I arrived. . More

by MJMONNERAT
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember employees names.
November 09, 2023

Love Shakers hyundai! I always have such a great experience with bringing my car in for service. I like how thorough they are with going over everything with my car. More

by lawilson02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
November 09, 2023

Other than the wait time , my experience was fine . They took me right away and the gentleman who greeted me was both professional and had a great personality . My pet had died that day and he went o More

by debiszo479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Friendly, and timely. Always a positive experience. Would highly recommend. I think more people would complete this survey if you didn’t require a word minimum. More

by jonimorgan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t see her name
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