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Shaker's Family Hyundai - Service Center

Watertown, CT

4.4
439 Reviews

439 Reviews of Shaker's Family Hyundai - Service Center

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November 30, 2023

I hate car shopping and buying a car. It’s always such a painful experience. Xavier at Shaker Hyundai made this experience so easy. He was knowledgeable and very patient and made sure all More

by Calovebeach
Recommend Dealer
Yes
Employees Worked With
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gio M 5 stars for sure!
November 29, 2023

It was a wonderful experience, buying a car from shaker. Everybody was so helpful and we really enjoyed buying a car from them. Thank you very much. More

by suzanallenmartin
Recommend Dealer
Yes
Employees Worked With
Andrew Heavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Xavier Hull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shantelle Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayleen Perduta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ondre Canzius
November 29, 2023

The service staff are friendly and accommodating. They were able to get me in and out in the timeframe I required. More

by TN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Hawley
November 29, 2023

No parts for recall after waiting a month to get the car in for recall More

by MARTINDUDA619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2023

I was very impressed with the service I received. James was very kind and helpful as I have a problem walking. More

by PATBOSCO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
November 25, 2023

Very helpful and overlooked car well found the recalled part to set appointment to fix More

by SHAWNLEMELIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Always satisfied with service. I cannot remember off hand the name of the person who helped me on 11/18/23 but very pleasant and knowleagable. More

by MIKA7716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name of person who assisted me.
November 17, 2023

Bought the car in July and have been back 3 times. The service technicians either don’t care or incompetent-probably a little of both. They’ve misdiagnosed the problem on each of the occasions (I bro More

by dmborges66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Xavier Hull
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2023

I drive 25 miles out of my way because they do a great job. Thanks for the diligence! More

by psutfin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James & Dustin?
November 16, 2023

Very friendly and polite. They forgot to remove old sticker for when next service is due and replace w new one. Other than that seemed to be fine. More

by nbrenner3
Recommend Dealer
Yes
Employees Worked With
Service Dept
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